Mobile App Dev for Healthcare Communication Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
A fast induction on the buyer’s organisation
I’m the director of software outgrowth for a healthcare method in Florida.
challenge were you trying to address with RapidValue Solutions?
We have been trying to form a mobile nearness for our organisation. Though, we don',t have a mobile outgrowth cluster at our organisation, so we reached out to RapidValue for our mobile outgrowth needs.
What particular tasks were
We are on our third engagement with RapidValue, but the process is always the same. A RapidValue employee in the U.S. acts as a liaison between our companies. We set by meeting with them and explaining our requirements for the new project. After a few sessions, they come back with a offer for the project, encompassing our requirements and explaining what’s practicable and why. They’re open to conversation touching those documents and offers.
Once we suit to the project aim, the outgrowth sets, and the offshore team in India gets implicated. Normally, we have a bi-weekly call with the U.S.-based liaison to keep tabs on their progress. Thankfully, we’ve never had to address any issues during those calls. The team delivers project programs with details almost each sprint—what features are going to be developed during each sprint and on what platform (iOS or Android).
Right now, our structure has been learning how to swell our enterprise methods into the mobile arena. Our leading access was limited by our experience. One of the apps that’s had the most usage is our employee directory. People now are able to find somebody’s phone, email, and other information securely through their mobile devices. The fruit has been satisfactory for our users. We’ve also implemented newsletters and calendars of occurrences.
In this new rendering of the application, we are going further and reducing the number of emails that are sent throughout the structure by routing more personal full through the app. We’re also going to use the location and notice capabilities of this new tool in order to make that information delivery more precious for the recipients.
How did you come to work with RapidValue Solutions?
RapidValue was introduced to me by someone else at our organisation who’d met RapidValue at a working occurrence or on a sales call. Their CEO met with us and gave us a good impression of the organisation. We were impressed by their offers, which were professional and detailed. They also had competitive rate compared to other companies that bid on the same project.
How much have you invested with RapidValue Solutions?
I don',t know the exact details, but I ponder we’ve invested over $100,000 so far.
What is the terminal result of working with
We seted working unitedly in May 2016.
Could you share any evidence that would prove the fruitivity, condition of work, or contact of the engagement?
It’s hard to say owing we’re verity implementing usage analytics within the app itself for the new rendering of the running project. We’re now going to get that data through Google Analytics. We have extensive logging on the backend, judging by the usage. This isn’t something new owing the employee directory existed precedently, we just extended that functionality to mobile devices. The usage now is overwhelming.
In a different application, we formd a tool for patients to find our employees’ positions and schedule appointments with them. I know that veritably drove our online scheduling owing some positions seted to see a peak in appointments. All of the physicians have determined to get on board with that functionality. Though, I don',t have any hard data I can share.
How did RapidValue Solutions accomplish from a project treatment standpoint?
We have a weekly status call where they share their progress on the sprint that week. They also prepare a detailed status report that I share with our inner project directors, and they take care of updating our inner project treatment tool. We don',t have any tools through which we actively collaborate.
We’ve been lucky to deal with a liaison who speaks English fairly well. Their team is pliant in provisions of kind time zones for meetings. We usually have our checkpoint meetings almost 9 a.m. during the week, which is snug for us and not too late for them. Though, they will convenience us whenever we need. We also have some email dicsussions. They’ll ask for something, and we’ll prepare it during the day here. When we go to sleep, the task is done the next morning by our time. It lends a nice rhythm. I ponder the interaction part has been key. I’ve worked with other offshore companies in the past and had other nation tell me that their experiences have not always been so good due to inefficient interaction.
What did you find most forcible almost RapidValue Solutions?
They’re good at taking feedback from our developers. It’s hard to find something that would particularize RapidValue from other vendors. They’re professional and adjoin plainly. My organisation is always choosy almost who we suit to work with. We have an extensive vetting process for vendors that includes fraud detection and background checks. In order to select a organisation, we have to meet multiple times to feel snug with them, especially on the interaction side.
Are there any areas RapidValue Solutions could better?
Nothing comes to mind, but no one’s consummate. We’re in our infancy in provisions of mobile outgrowth and nearness, so RapidValue has been a lead in many cases. It’s resistent for me to say that they are or are not doing something right. When something doesn',t make a lot of perception from a close standpoint, they’re open to feedback. So, it’s hard for me to find something that RapidValue needs to better.