Managed IT Services for Construction Materials Distributor
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private enlightenation is amended.
A fast induction on the buyer’s organisation
We’re focused on distributing metal doors and frames and hardware to contractors for commercial composition projects. I’m the executive VP general director.
What challenge were you trying to address with Realnets?
We hired them to upgrade and handle our IT infrastructure network.
What particular tasks were Realnets responsible for?
When we leading hired them, they conducted a complete audit of the health and security of our running network. That included work stations, switches, routers, and other IT aspects of our organisation. From there, they made recommendations for security enhancements and laid out a program for requiring upgrades over the coming years.
Since that time, we’ve worked hand in hand to adviser and instrument that initial program through customary security audits and upgrades. They last to handle the day to day requirements of our network, making changes, advisering programs, and addressing threats.
How did you come to work with Realnets?
They were referred to us by one of our clients.
What is the terminal result of working with Realnets?
We began working unitedly in late 2017, and our work is ongoing.
Are there any measureable or plum results?
Particularly owing we came from having a reactive provider that was always reacting to the events of the day, it was fantastic to have a very proactive associate. Now, we able to address things precedently they befit real threats. When we’ve had issues, they call us to enlighten almost possible issues and what we can do to address the issue. They’re advisering our operations from the backend, allowing them to address issues precedently they hit our purview.
How did Realnets accomplish from a project handlement standpoint?
They’ve helped us to prioritize what must be done compared to what should be handled. While establishing budgets, they’ve kept all of their work within bounds of our budget. They’ve done a nice job of identifying where we need to bestow money and where we don’t. Their team uses a ticketing method and gate to adjoin with our team.
What is (from your point of view) the key factor to pay observation while intercourse with Realnets?
They fetch our team a perception of security owing someone is watching our network. I can come to work positive in our methods and my team’s power to work without having to deal with security threats. The best thing they’re providing me is quiet of mind. We know they’re able to mitigate issues.
What aspects of their work would you like to get improved?
I can’t ponder of anything at the instant.
Do you have any advice for possible clients?
Trust their advice when they give it. They’re experts in this activity, so their advice can and should be trusted.