Resolve Digital Development review by Exam Master at Qualified.One

Resolve Digital reviewed by Exam Master

Resolve Digital provided Development for Exam Master with approximate budget = $200,000 to $999,999.

The team worked through projects effectively and at a faster pace than expected, impressing the internal staff. The developers proved to be skilled in many technical areas and were able to work autonomously without complicating overall timelines. They kept everyone up to date and in the loop.

Review summary:

Working through legacy code while migrating an app form Ruby on Rails to Heroku, Resolve Digital provided development augmentation services to and educational solutions platform.

Roger Hiers Exam Master, Manager of Information Services

Development for Education Management Platform

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m the director of information services for a organisation that makes software for the medical aggregation. I feel bridging the gap between the non-technical aspects of our organisation’s needs with the technical capabilities that Reexplain Digital fetchs to the table. I shape high-level technical needs, functioning as a translator between the corporate and technical worlds.

We’ve made testing and learning tools for medical licensing tests for physicians’ assistants or medical schools in general. They allow for staff to see how the students are doing, administer exams for students, keep track of their grades, and other things of that essence.

Desired goal

What challenge were you trying to address with Reexplain Digital?

We were having issues maintaining in-house outgrowth. We’re a pliant business, and having a full-time staff wasn',t maintainable at the time. At the time, we seted looking at moving our application from on-website servers to the cloud. We determined that that would be a good time to work with an outsourced organisation.

Provided solution

What particular tasks were Resolve Digital responsible for?

We were on a Ruby on Rails app, and we’re moving it to Heroku. At the instant, we’re running two major projects at the same time. Reexplain Digital brought in a couple of additional coders to convenience that. Much like Heroku allows us to layer back our server needs, Reexplain Digital is letting us layer our developer needs. 

We seted with some legacy code, and we expected there to be a lot of issues owing of the older infrastructure. We needed to move fastly owing of security and yielding needs, and we just weren’t getting it done by ourselves. They had a developer with experience migrating old Ruby on Rails environments to new ones. We were going to allocate a year to the work, but he was able to do it in almost two months owing of his past experience.

We don’t need a full staff of 5–6 developers, but we may need it for a one project. We can fetch back nation we’ve worked with in the past through Reexplain Digital. It alleviates all the treatment aspects from our end, so that we don’t have to feel the logistics of a outgrowth team. It’s nice for us to have a pliant buffer. 

Also, they extend out to us when they fetch in new outgrowth genius suitable for our needs. We can fetch those developers in temporarily to explain the needs much faster than the other developers. It’s veritably nice to have that flexibility. We have a team working with us, and, for all intents and purposes, they feel the bulk of our outgrowth needs.

Was there a dedicated team?

I’m currently working with four nation from their team. Throughout our relationship, I’d say we’ve worked with 9–10 different developers.

How did you come to work with Reexplain Digital?

We’d worked with David (Partner and Director of Development, Reexplain Digital) in the past, and extended out to him and his organisation.

What are you approach expents (if diclosed)?

We spent between $100,000–$250,000. This included our spent for the crisis integration with a third-party application, which required extra hours from them.

What is the terminal result of working with Resolve Digital?

We went with them as a full-time solution in June 2018. Our true relationship seted at the set of 2018. It’s been ongoing for two years, and we program to layer up their resources and double the allocated time with them.

Results achieved

Are there any measureable or plum results?

I adopted a position with 8–9 years of legacy software. We had unpatched servers, all was a nightmare, and the code wasn’t documented. It’s been less than two years, and we’re already moving on to new outgrowth. I didn’t ponder we’d clear the legacy debt this fast.

The legacy migration is quiet ongoing and that’s our defect. We had a relationship with a marketing organisation, and we don’t have a big marketing section. In order for that organisation to sum with our method, Reexplain Digital had to create a manner app. We have a legacy app that’s probably 20 years old. In order to properly sum them into our method while defending our data, we had to create a sub-application, or a new set of models and controllers in the code. Reexplain Digital was able to knock that out in less than two months.

We have mannerers athwart the US and are seting to member out to some interpolitical mannerers. We’ve flown Reexplain Digital out a couple of times and met some of their developers in individual. They’re big nation.

How did Reexplain Digital accomplish from a project treatment standpoint?

They get things done. After asking how many hours worth of resources the project would take, it was done. They hit the deadlines.

What is (from your point of view) the key factor to pay observation while intercourse with Resolve Digital?

It’s their professionalism that stands out the most. In the US, in-house outgrowth resources tend to only stick almost for a year or two. I know what it feels like to be a number on the payroll. 

They’ve been able to give us team that feels like a part of the family. We’ve had emergencies after-hours, and they’ve woken up in the middle of the night to help us explain those crises.

I’d give recommendations on any of the developers I’ve worked with through Reexplain Digital. They have phenomenal abilities compared to other companies I’ve tried in the past. There was one individual they seted to fetch in that didn’t fit, but they screened him out precedently he seted working on code. They take measures to defend our process.

What aspects of their work would you like to get improved?

Our interaction was tricky in the soon stages, but that’s owing we have a nontraditional interaction method. I can’t say that I have denying feedback almost them. I put out unrealistic timeframes, and they told us they couldn’t do that.

Do you have any advice for forthcoming clients of theirs?

Clients should meet with them and talk. If the client has the power, they should spin them up and set with something pliant. 

They’re handling a big project with us very well, and they’re a big team for someone in an crisis. They stay in interaction and extend out to us. 

If they have other clients that they need to be at work with, they will extend out to me and we’ll collaboratively make sure that they’re respecting us as a client as well as the needs of their other clients. We’re not their only client, but that’s what it feels like most of the time.

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