Product Development for IT Security App
Please find below a summary covering project details and feedback. The essential facts are kept as they are, confidential information is amended.
A quick introduction on the buyer’s organisation
I',m the engineering manager at Imprivata, a healthcare identity and access management organisation.
What challenge were you trying to address with Rightpoint?
We reached out to Rightpoint to help us develop a product that will allow users to unlock or lock a desktop computer, using their mobile device.
What particular tasks were Rightpoint responsible for?
Rightpoint provided consulting as we ran into complicated issues developing a mobile app for iOS and Android that allows users to lock or unlock their desktop computers, using Bluetooth technology.
What is the team composition?
We work with a product owner, a developer, and the VP of engineering.
How did you come to work with Rightpoint?
We',d worked with them before when their organisation was under different ownership, and they were also recommended to me by our VP of engineering.
What are you approximate expents (if diclosed)?
We invested about $250,000.
What is the final result of working with Rightpoint?
We worked with them for two different projects in 2017 and 2018 that each took a few months. The most recent app launched and the corresponding desktop application will be going live this quarter, so they continue to provide support.
Are there any measureable or evident results?
Rightpoint',s recommendations effectively solved many complicated challenges, allowing us to create the exact product we intended.
How did Rightpoint perform from a project management standpoint?
They',re very responsive and actively involved within one of our agile scrum teams, taking part in daily standups and biweekly conference calls.
What is (from your point of view) the key factor to pay attention while dealing with Rightpoint?
Their responsiveness and ability to deliver solutions to complicated technical issues is second to none. They go above and beyond to find the answers to any questions we have.
What aspects of their work would you like to get improved?
Definitely not, their developers are able to take on any challenge we throw their way. Their expertise took our product to the next level.
Do you have any advice for potential clients?
Set clear expectations regarding project goals so the engagement has more of a chance of success.