While things had gotten off to a good start, communication deteriorated towards the end of the engagement. Neglecting to integrate some final APIs, both the primary developer and the project manager became unresponsive. Rishabh Software also billed the client for more hours than accounted for.
The app has received positive user feedback since the user interface redesign. The app works smoothly and has great usability. During production, communication issues and lack of resources led to an overdue project.