Branding & Web Dev for Boutique Investment Bank
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am a associate at DeSilva &, Phillips, a boutique investment bank in New York. We centre on mergers and acquisitions in the media, marketing, technology, and information industries.
Desired goal
What challenge were you trying to address with Ruckus?
The primary effect was that we had an old website that needed updating. At that time, our firm was announcing a new affiliation with a global compact of investment banks named Oaklins. We wanted to rebrand our website to component that affiliation while quiet maintaining our independence. We were trying to find a way to defend the DeSilva &, Phillips legacy and oneness while quiet paying fealty to the brand guidelines from Oaklins.
Provided solution
What particular tasks were Ruckus responsible for?
We began the process with an intake meeting, during which we got them up to despatch on our organisation and our clients. They helped us to ponder through all the different client travels on our website—how nation find us and what they might be trying to get out of the information on our website. We constructed an incredibly advantageous user travel document that captured all of that. Then, we translated that into the developed design in provisions of form, office, layout, and full.
The end liberateable was a fully relaunched and migrated website on a new platform. We previously had our own in-house full treatment method developed for our website years ago. Ruckus helped us migrate to a more present platform based on WordPress. They also did all the indirect that goes along with that, such as recolored logos and reorganized brand information. They also helped us sum our client relationship treatment method with Salesforce. In accession, they coded a affirm page for our newsletters.
How did you come to work with Ruckus?
Someone at our firm knew one of the principals at Ruckus, so we included them in our request for offer process. We vetted a number of different firms, but behind we met with Ruckus, we felt that their knowledge of our goals was better than everyone else’s. They gave us a perception of comfort and confide, and we felt that they could feel the job well. They were very professional, and their access to project treatment seemed in line with what we needed.
How much have you invested with Ruckus?
We’ve paid $10,000–$50,000 for their services.
What is the terminal result of working with Ruckus?
We began working with them in August or September of 2016, and the project was completed in October of that year.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
They got the project done very fastly. We were hosting a big occurrence to declare our new affiliation with Oaklins, and Ruckus bent over backward to get the job done on deadline. I’ve accepted a lot of real feedback from clients. We’ve been almost for a long time, and long-term clients have all said that they love the new website. They feel that it more accurately captures what we do today, since the old website didn’t veritably take the depth of our offering and activity expertise.
I can’t give hard numbers, but we never had a good way to entreat inquiries on our old website. We now have extend-out forms on everyone’s profiles and a general interrogation box. Ruckus also gave us the power to measure those inquiries in a way we couldn’t precedently. It’s now much more conducive for possible clients to extend out to us. People are also utilizing the affirm page to sign up for the different newsletters we put out.
How did Ruckus accomplish from a project treatment standpoint?
Ruckus did a big job. Our firm deadline was a challenge, but they were able to meet it. They did a good job managing the input from all the different nation at our firm.
What did you find most forcible almost Ruckus?
They adjoin extremely well. I felt very real in their power to liberate on their promises throughout the process. I worked with Alex, and he was always interactive and helped us apprehend the status of things. I’ve worked with other agencies, and I’ve establish that’s frequently where things fall aloof.
Are there any areas Ruckus could better?
Not that I’m conscious of. I had a very real experience with them.