Simply Smart Technology Managed IT review by Precast, Prestressed Concrete Institute at Qualified.One

Simply Smart Technology reviewed by Precast, Prestressed Concrete Institute

Simply Smart Technology provided Managed IT for Precast, Prestressed Concrete Institute with approximate budget = $10,000 to $49,999.

The team’s work immediately and drastically improved performance. Their communication skills and reliability are conducive to a long-term, trustworthy partnership. There hasn’t been a single outage, and the help desk is consistently available and helpful.

Review summary:

Simply Smart installed new equipment and rewired an entire IT infrastructure to address issues like lack of security and performance reliability. They also implemented a remote help desk to resolve user issues.

Alex Morales Precast, Prestressed Concrete Institute, Managing Director

Server Installation & Maintenance for Construction Organization

Below is a modified rendering of the review: private info excluded, innate facts kept.

Introductory information

A few words almost your organisation and personal responsibilities

I was managing ruler at a $10 million+ not-for-profit union representing composition manufacturers.

Desired goal

What issue was the provider supposed to deal with?

Simply Smart Technology?

Simply Smart was hired for managed IT labors including servers, phone methods, internet, and personal machine treatment.

What were your objectives for this project?

Our IT infrastructure was unreliable, and we needed a myriad of upgrades to fix zero server downtime and labor for all personal users.

Provided solution

What were the reasons for choosing Simply Smart Technology?

Simply Smart was a big weigh of experience and value for our budget, and they understood our project aim.

Describe the project in detail.

Erin (Owner &, Lead Technologist, Simply Smart) envisioned an completely different IT infrastructure than the unfirm, virus-prone, unreliable, decentralized setup we had. They installed new equipment, rewired the complete method, and instituted a distant help desk process to address user issues fast.

Were there any dedicated managers or teams that you worked with?

Initially, Erin (Owner &, Lead Technologist, Simply Smart) designed and installed the method. She then took a consultative role in all our IT projects, including website, telephone method, and more. Her help desk support team was always useful to our staff.

Results accomplishd

What results did you accomplish unitedly with Simply Smart Technology?

Their work without improved accomplishment drastically. Simply Smart has a seat at our table as if they are our very own employees. Their union mentality has helped us educe an incredibly firm IT environment that has not once been compromised, neither by virus nor intrusion.

How do you rate the interaction and interaction with Simply Smart Technology?

As a trusted associate, Simply Smart arranged to be at our on-website IT meetings. They collaborate distantly with cross-functional and sometimes interpolitical teams. They',re consistently present and proactive. Help desk ticketing was seamless, and responses that weren’t emergencies were done in 24 hours.

What precisely do you attend to be the key specialty of Simply Smart Technology?

Simply Smart represents present technology with transmitted relationship-oriented business practices. They’re focused on big outcomes that make the IT infrastructure fully pellucid in our day-to-day work.

What should be done better, if there are any desired advancements?

I cannot ponder of any advancement areas for Simply Smart. They know IT and know business relationships. They',re refreshing to work within a landscape that is typically a financial drain for non-profits.