Custom Development For Technology Service Provider
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Could you briefly draw your structure?
We prepare a Software as a Service (SaaS) to restaurants. Our core functional proposeing is online user reservation. We have a suite of labors almost that involving client retention, acquisition, and relationship treatment.
What is your position?
I',m the chairman and establisher.
Could you draw the challenges you were attempting to address when you leading accessed Snyxius Technologies as your possible associate?
The existing solutions for restaurants were hard to use and very costly. We were looking for very single, incostly discretion to prepare to the restaurant activity. We had the concept, but we needed courtly and built for us.
How did you select Snyxius Technologies as your solution associate?
It was verity excellently a long-winded process. We submitted RFPs [request for proposes] to a number of different vendors we were because at the time. We',d establish them initially through online investigation. They',d submitted to us a very convincing and reasonable propose, so we invited them and a few other respondents to prove their work and capabilities to us. We were impressed by their demo and the level of detail they',re able to centre on during projects, so we felt positive in hiring them.
Could you draw the aim of work they
',ve delivered to you over the rise of the associateship?
It was pretty wide. They create the software from scratch and prepare ongoing support and livelihood for it. They help us with ad hoc customizations, too.
This remains an ongoing relationship, correct?
Yes. That',s correct.
In provisions of results, could you share any statistics, metrics
, or anecdotal feedback you ',ve accepted that would prove the effectiveness of their work?
We have more than 600 restaurants nationwide using the software they',ve built. Our corporate clients and independent restaurant owners have all been very impressed and very satisfied with the labor. The deployment process also generally impressed us. We establish it both fluid and efficiently managed.
When working with Snyxius Technologies, is there anything you
',d attend sole almost their access or outgrowth methodology that discern them from other vendors?
It',s veritably the long-term support they propose. We looked at other vendors, but most would tell us: ",We',ll support it for 30 days or 90 days or whatever.", They wouldn',t perpetrate to a more long-term relationship, and we veritably needed a vendor we could rely on if and when things ever emerged, be it 30 days from now or 300 days from now.