IT Services for Voter Participation Organization
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the establisher, chairman, and CEO of the U.S. Vote Foundation. Our most significant start is Overseas Vote. We’re dedicated to helping all kinds of US citizens take part in democracy by finding out the information they need to share, no substance where they are in the globe. We prepare information, answers, and action.
Desired goal
What challenge were you trying to address with StackOverdrive.io?
Our method has lots of moving parts, applications, and integrations. These are in locate so that nation can register and request absentee ballots for see state, from seewhere in the globe. Our developer team is contracted, but they’re absolutely integral to our achievement. We have wide extend, but seething depends on our online services and websites, of which there are excellently a few.
StackOverdrive.io is our technology associate, responsible for care our website running. They’ve done up to 50 projects at a time for us. They’re the main party responsible for our technology agency.
Provided solution
What particular tasks were responsible for?
While onboarding, StackOverdrive.io was given a very resistent task. We had a big and intricate legacy method with a vast myriad of technologies. Our antecedent outgrowth team didn’t pick a course and stick with it, the technologies were all over the locate. Our method had been designed long ago for perpendicular scaling, and there was no horizontal scaling.
StackOverdrive.io had to pick that mess up with zero documentation and reconaspect it. They rebuilt our complete hosting without redoing see line of code and with zero downtime. Before, we were suffering from uniform website crashes, and we had very limited online space.
Since they took over, they’ve never once had to touch our old developer team. Our antecedent team said it would take 100 hours to convey the method, and that we couldn’t switch from them owing of their legacy work. They convinced me switching would be the worst disaster, and this kept me stuck with them for too long.
StackOverdrive.io proved them unfit. They did a masterful job of getting this project going and intercourse with unforeseen issues along the way. There are so many moving parts to our method—I could find something new see day. They somehow managed to deal with seething while care the other ongoing projects going.
Currently, they’re implementing Cloudflare for us. That’s huge—behind we’ll have a much better method overall. They put unitedly a program precedently we began. We talked it all through and I agreed to seething. It was pretty plain that we’d have to upgrade to survive, but they didn’t take gain of us in our distress.
Instead, they were very reasonable and ready to transact rates that would allow us to pay them see month without going bankrupt. We don’t have a lot of funding, but even with our constraints, they’re veritably helping us out.
What is the team compound?
Jason (Founder and CEO, StackOverdrive.io) is my main point of touch. He does the day-to-day work touch work for our website. He has to interact with me all the time. It’s veritably hard when you have 50 states, and see one state has a different process for absentee ballot requests. He’s beseeming an expert in choice law.
I believe there are five other nation working on our project, doing the longer-term tasks. They have a correspondent access. He’s doing one thing, and the other nation are doing other things, and he delegates into the team all the time.
How did you come to work with StackOverdrive.io?
I establish StackOverdrive.io through Clutch. I couldn’t find a lot of developer firms that had both the right profile for us and whose fees we could pay. On Clutch, I could look at each developer and see what range of technologies they were household with.
We absolutely must have US citizens working in our method owing we’re working on American choices. StackOverdrive.io understood that locality and could promise us that.
They were the ones that matched all those criteria:
- They had the range of technologies we needed
- They were the right size (we antecedently worked with a organisation that was too little)
- They were based in New York
- They were all American citizens
- They were ready to look at our method
Getting a developer to look at the legacy method and take it over was almost impossible. I talked to 2–3 other firms, but they got scared, said no, or freaked out owing of the range of technologies. StackOverdrive.io was courageous and took us on.
What is the terminal result of working with ?
We began working with StackOverdrive.io in September 2019, and the work is ongoing.
Results achieved
Are there any measureable or plum results?
Whenever there was an effect, it wasn’t from StackOverdive.io. Rather, it was from a longer-term issue that they inherited. We don’t get a lot of complaints. We could always make the website better, but nothing is that pressing.
How did StackOverdrive.io accomplish from a project treatment standpoint
I’m in Germany, so they haven’t worked on-website with me. We have multiple ways of interacting. They have a close protocol, and seething gets documented in Jira. That’s our meeting locate for see project, and I adjoin with them through up to 30 emails a day, depending on what we’re doing. For entreaty, if we’re testing, we might be using email, Jira, and phone calls, all on the same day.
Because I’m in a different time zone, it’s significant that our interaction is written. When we’re doing testing, Jason will give me a list of websites where I can test all the form processes. I write down my feedback on what to do, whichever into Jira or email, whichever we’re using for the particular task. We read each other’s messages almost immediately.
What is (from your point of view) the key factor to pay observation while intercourse with ?
This is the leading time I’ve felt like I can sleep at night without worrying that something might go unfit. I have a touch of arrogance that StackOverdrive.io is there for us, and that I can confide them. They’re reliable and honorable. If they find a issue, they’ll tell me right away, and then they always aspect it out.
What aspects of their work would you like to get improved?
It’s already been a big advancement, and I don’t have advice for them at this point. I’ve only skilled real changes.
Do you have any advice for forthcoming clients of theirs?
They’re very occupied, and clients need to match that. It’s worked for us owing I’m very occupied, and we’re able to adjoin very efficiently. This will empower clients to boon from the same things I’ve been booning from.
