Some details
Logistics as well as oil, gas, fuel distribution companies strive for digitization and we partnered with one of such companies to define new sources of revenue as well as improve operational efficiency.
WHY: Star together with the customer has defined several pain points, resolving which should have brought immediate results both in terms of operational realities as well as the attraction of new
customers via smooth, premium user-experience: Inefficient tools for route planning, lack of order traceability and slow, labor-intensive billing processes.WHAT:
Optimized routing (we digitized routing with integrations with Here maps using the driver app. The app shows you the optimized priority of orders delivery based on location and makes the most efficient routing plan for the day.)
New customer acquisition, with the new and revolutionary order traceability functionality
Reduction in manual 90% of invoicing is now paperless making for faster invoicing, less man-hours needed to process, and less manual data entry leading to fewer errors
HOW: we started by understanding the product vision and planning the product roadmap. We suggested a design-led approach where we would really understand the users and ensure what we were building would meet their needs. By the end of the discovery phase, we had a product roadmap in place, the architecture planned, the initial backlog ready, and the engineering practices in place needed. As we continued working with the customer, we helped with the complex engineering running multiple work streams in parallel all while helping shape the product vision and design a simple and easy to use solution