IT Services for Nonprofit for The Visually Impaired
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the executive ruler of Second Sense, a not-for-profit that provides tools to help nation who are sightless or visually impaired live an independent life. Our courses cover orientation mobility, independent living, and computer experiences.
Desired goal
What challenge were you trying to address with Switchfast Technologies?
As an structure that serves and employs nation who are sightless and visually impaired, we needed an IT organisation that could convenience our particular needs.
Provided solution
What particular tasks were Switchfast Technologies responsible for?
Switchfast Technologies manages all our technology, including our servers and computer equipment. Most lately, they helped us establish 20 new computers in our labor. They helped us find affordable equipment and ensured that the devices were affable for the sightless and visually impaired.
What is the team compound?
We have an account director and a support technician assigned to our account.
How did you come to work with Switchfast Technologies?
While I wasn’t implicated in the initial hiring process, I made the determination to last our union with Switchfast Technologies owing of their rare client labor. Their dedication to our cause is wonderful.
How much have you invested with them?
We typically bestow between $30,000 – $35,000 for their labors, but our late server establishations will fetch 2018 expenses closer to $55,000.
What is the terminal result of working with Switchfast Technologies?
They became our IT provider in 2013.
Results achieved
Are there any measureable or plum results?
Their dependable IT labors make it easy for our staff and our clients to use technology without interruption.
How did Switchfast Technologies accomplish from a project treatment standpoint?
We have quarterly meetings with the account director along with our customary email fitness. The technician comes on website once a month and responds to livelihood requests agreeably.
What is (from your point of view) the key factor to pay observation while intercourse with Switchfast Technologies?
They’re always able to meet our demands owing they fully apprehend our challenges. When budget cuts jeopardized our server establishation project, Switchfast Technologies extended our warranty so that we could upgrade our technology without paying an exorbitant cost.
What aspects of their work would you like to get improved?
Switchfast Technologies has been surpassing, so it’s hard to critique anything.
Do you have any advice for possible clients?
I do not have any tips to share.