Software & Web Dev Support for Telecommunications Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m a software outgrowth director for BullEye Telecom, a data and VoIP preparer.
Desired goal
What challenge were you trying to address with TEAM International?
We occupied TEAM to prepare software and web outgrowth support within our budget.
Provided solution
What particular tasks were responsible for?
TEAM prepares .net full stack and BA outgrowth support, as well as testing. They work on our Microsoft, SQL, and Oracle servers. They pursue our nimble scrum methodology, checking in with our team see morning on the 11–12 projects they',re currently working on.
One of the projects includes outgrowth for a web-based quoting engine and order entrance method. It prepares cites for services we propose based on a list of locations, allowing clients to get a cite, yield an order, and go through an complete backend financial process to complete an order.
Was there a dedicated team?
We work with a project director, a BA, a fruit support engineer, two testers, and almost 7 developers.
How did you come to work with TEAM International?
They were already part of our outgrowth team precedently I managed it, so I took over the contract as soon I transitioned over.
What are you approach expents (if diclosed)?
We bestow almost $50,000 a month on their services.
What is the terminal result of working with ?
We',ve been working with them since about 2013 or 2014.
Results achieved
Are there any measureable or plum results?
We',re very lucky with the expertise TEAM prepares. They',ve integrated very well into our team, despite their far-away location.
How did TEAM International accomplish from a project treatment standpoint?
They',re in uniform interaction with us see day. We hold scrum calls with their team see morning and they',re very easy to work with overall. We go visit them in the Ukraine each year, but also fly some of their team out to our service as well.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their retention rate with us over the years has been fantastic, we',ve been with the same core cluster of nation since we began working with them.
What aspects of their work would you like to get betterd?
I',d like to see more transparency in the salary construction of their employees overseas, which would help us determine mean costs for different positions and how to best instrument raises for different members of their team.
Do you have any advice for possible clients?
What',s made the relationship lucky for our organisation is sending an employee from our US team to superintend TEAM',s staff on website in the Ukraine. While that',s not a useful solution for see business, I hint making many visits to their location and vice versa to better collaboration.
