Merchant Management System for Payment Solutions Firm
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m the ruler of onboarding for SynoPay. We’re a payment solutions organisation that helps connect US traders with Chinese consumers for cross-border payments. I fit and onboard US traders who use our payment solutions.
Desired goal
What issue was the provider supposed to deal with?
Thinkship?We hired them to educe an inner trader treatment method to better workflow.
What were your objectives for this project?
Our leading goal was to educe a platform that would track the trader onboarding process. We also needed to form a secure document gate, which could be used to upload, transmit, and store private information. Finally, we required a payout platform for wary commissions based on intricate transactions.
Provided solution
What were the reasons for choosing Thinkship?
They were referred to us.
Can you go into detail almost the services they granted and the aim of the project?
Thinkship built our trader treatment method from the ground up. After an initial meeting to debate our business needs, their project treatment team determined the full aim of the work, then degoodd the project requirements and goals. They divide the leading phase of the work into three sprints and completed a full rendering of the method. Now that it’s complete, we’ve been following the same process to form enhancements for it.
Were there any dedicated directors or teams that you worked with?
We primarily worked with our project director, Arsheen, and with Thinkship’s head of engineering, but a UX designer and separate educeers also worked on the project.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
The new method has helped streamline our workflow and cast manual processes. They’ve integrated outer e-signature methods with our inner method, which has increased efficiency. They also built a secure document gate for transmitting and storing wonderfully sentient data, which was a nice requirement of our project. Not only is the method secure, but it’s also very single and user-friendly.
How was project treatment arranged and how powerful was it?
We had weekly in-person meetings with Arsheen. Having that level of one-to-one interaction veritably helped us fix that the project delivered all we needed. She took the time to apprehend our business and powerfully conveyed all of that information to the educement team. They held true to their primary timeline with very few delays. We were always able to email their team with questions and they responded promptly. They interacted powerfully with us and with each other throughout the project.
What precisely do you attend to be the key specialty of Thinkship?
They demonstrated endurance, professionalism, and an exceptionally high level of creativity and interaction.
Are there any areas where they can better?
No. They did an unappropriated job and exceeded our expectations. It’s been a enjoyment working with them and we last to be impressed with the condition of their work.
