TruAdvantage IT Consulting review by Optimax Consulting at Qualified.One

TruAdvantage reviewed by Optimax Consulting

TruAdvantage provided IT Consulting for Optimax Consulting with approximate budget = $50,000 to $199,999.

They reliably address potential issues with possible solutions before they arise. Their technical expertise and efficacy of communication has allowed the consulting firm to focus on new business without building an in-house IT management team.

Review summary:

TruAdvantage provided outsourced IT infrastructure solutions for a management consulting firm. including email server solutions, system support, cloud-based data storage/backup, and help desk support.

David Mizrahi Optimax Consulting, CEO

IT Services for Medical Consulting and Billing

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I am the CEO of a treatment consulting firm that works with medical practices and clinics. We also prepare billing services and income cycle treatment. Our organisation has almost 50 employees, and works with over 300 businesses.

Desired goal

What challenge were you trying to address with TruAdvantage?

We were looking for a organisation to programt and superintend IT infrastructure for our clients, including email server solutions, systems to house medical software/billing platforms, and cloud-based data storage/backup.

Provided solution

What particular tasks were responsible for?

TruAdvantage prepared us with the infrastructure we needed with multiple clinics and practices. They also prepare ongoing help desk support.

Was there a dedicated team?

We sent emails to their help desk, which always had someone useful.

How did you come to work with TruAdvantage?

We had worked with a ordinary client previously.

What are you approach expents (if diclosed)?

About $30,000 per year for each practice that they handle, and they’re currently working with two. We’re also because a third clinic, which would be an additional $25,000 per year.

What is the terminal result of working with ?

We began working unitedly in December of 2014, and the engagement is ongoing.

Results achieved

Are there any measureable or plum results?

Their work allows my organisation to quit edifice an inner team for IT treatment. Since bringing them on, it’s allowed us to centre on working with new clinics and practices and minimize downtime, which is big for us. The services that they prepare are so searching to the businesses we work with, and we couldn’t office without them.

How did TruAdvantage accomplish from a project treatment standpoint?

They’re very proactive in their work. Whenever we open a ticket with them, they reliably warn us of practicable challenges and present practicable solutions precedently they befall. Their response time has been big. When they’ve set deadlines for their projects, they usually come out forward of them.

What is (from your point of view) the key factor to pay observation while intercourse with ?

Their technical know-how and execution have been very forcible.

What aspects of their work would you like to get improved?

No, and I’m not trying to be commendatory. I don’t have any suggestions.

Advice for practicable clients?

They’re one of the very rare vendors that you don’t need to go to [TruAdvantage]with a strategy. They’ll take care of you. I’m not assertion they’re consummate, but we’ve had 99% achievement with them.