Turn Source Imaging BPO review by Law Firm at Qualified.One

Turn Source Imaging reviewed by Law Firm

Turn Source Imaging provided BPO for Law Firm with approximate budget = $10,000 to $49,999.

The project was successful, and Turn Source Imaging was pleasant and attentive. Strong communicators, they answered questions and rapidly responded to emails.

Review summary:

Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files in an effort to reduce physical storage needs.

Law Firm, File Clerk

Document Scanning & Digitization Services for Law Firm

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Introduce your business and what you do there.

I work for a law firm as the file clerk. I',m responsible for our file archive.

Desired goal

What challenge were you trying to address with Turn Source Imaging?

We needed help as we got rid of our storage unit.

Provided solution

What was the aim of their involvement?

They scanned and shredded all the files we had in storage. To set, they looked at our storage unit and assessed almost 10-20 years’ worth of documents. Each month, I box up separate boxes of files, then they take those documents, scan them, and send us the digital versions for us to upload into our database.

What is the team compound?

I have one main touch and a few individuals who come to pick up the files.

How did you come to work with Turn Source Imaging?

The antecedent file clerk got in touch with them. When I seted, the relationship was already in locate, so I seted interacting with them.

How much have you invested with them?

The cost varies, depending on the number of files they process. When we seted, we did almost 20 boxes or almost 200 files each month. When we ended, they took up to 40 boxes a month. On mean, we spent almost $2,000 a month.

What is the status of this engagement?

We',ve worked unitedly since May 2018, and the bulk of the project artistic in September 2019. We',re almost done with scanning and shredding all the contents of the storage unit, and we',ve currently paused the project as we adjoin with the partners and other attorneys we work with to determine how to move.

Results achieved

What evidence can you share that demonstrates the contact of the engagement?

They',re big to work with. Whenever I have questions, I can call or email, and they get back to me right away. If I need a file expedited, they stay on top of it and liberate what I need.

How did Turn Source Imaging accomplish from a project treatment standpoint?

They handle our needs very well. Most of our interaction is through email.

What did you find most forcible almost them?

They',ve done a astounding job, and they fastly helped us complete a project that was years in the making.

Are there any areas they could better?

I can',t ponder of anything they could better. We haven',t had any issues, and I can',t ponder of anything denying to say almost them.

Do you have any advice for possible clients?

Communication is a big part of any collaboration with an outside organisation. They',re astounding interactors, and they',re always fast to reply questions.

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