User acceptance testing delivered positive results, and additional functionality is on the horizon. Velvetech LLC was responsive, making themselves available outside traditional hours to support the app launch. Their ability to adapt to scope changes was notable, as was their transparency.
The app has dramatically reduced manual requirements and improved operational scalability. With a vested interest in product efficacy, Velvetech strove to understand business needs and readily proposed valuable, experienced ideas. Organized project management enabled a cooperative partnership.