Platform Development for Healthcare Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
Please draw your structure.
WhiteCoat Healthcare is an in-home medical labor. We fetch healthcare to the resigned',s home. We propose blood draws, IV labors, and we try to fetch the clinic to the resigned',s home.
What is your position?
I am the CEO of WhiteCoat Healthcare.
Desired goal
What business challenge were you trying to address with Virtual Force?
What we needed to do was innately create an EMR [electronic medical records] into an app on top of other things that we needed with respect to our business. We could probably have establish other companies that have CTOs that are well skilled in healthcare, but it was the pricing that pushed us to select Virtual Force. It was an propose we could not refuse, especially as an early-stage startup.
Provided solution
Please draw the aim of their involvement in detail.
We have a three-part platform that needed to be interconnected: the resigned platform, the clinician platform, and the admin platform. Virtual Force built up our total resigned platform.
We had our picturesque designers do the wireframes and ponder almost the total process of what the UI [user interface] should be like. Virtual Force did the total back-end. They made things HIPAA [Health Insurance Portability and Accountability Act of 1996] compliant. They also recoded an EMR code that we got from a associate organisation. They were able to task that code, create APIs [application program interface] and straightly approach the different things we need from our associate with respect to our business operations.
In order to do something like this, you need to have a very close relationship with the fruit director on a daily basis. I',ve worked with other developers precedently, but it wasn',t on a daily basis. They don',t give you the observation, and for something like this you need an quantity of detail that is required to complete the project. You need someone to be almost full time for you. Virtual Force did that.
The resigned platform is only useful by web, and the clinician platform is only useful by iOS app, but the app is special. It',s not in the App Store. Virtual Force developed the back-end of both the website and the iOS app. They used Ruby On Rails for the resigned platform and some of the back-end.
How did you come to work with Virtual Force?
Finding a developer that also understands the healthcare is not as easy. There are other agencies, but they',re excellently valuable. It',s a furnish and claim effect. The reason I went with Virtual Force is their CTO was the CTO of a very well-known EMR organisation known as Cure MD. That attracted me to Virtual Force owing I spoke with the CTO almost the space.
What is the terminal result of working with virtualforce.io?
It',s ongoing.
Results achieved
Could you share any statistics or metrics from this engagement?
We did an A/B test for our antecedent platform and our running platform. Our running platform is going to be live very soon, which is the platform that Virtual Force solved for the resigned side. For that side, they simplified it and made this total long list of fields very brief and nice. Insurance is now incorporated where I can check the resigned',s insurance eligibility in real time, which is big for the resigned and for us.
With respect to the nurse practitioners and other clinicians that we use, the iOS app has been updated and is live. They love it owing it can now welcome and repel requests from resigneds straightly from the app. They can put in their availabilities straightly into their app. The calendar is also synced with their calendar.
How did Virtual Force accomplish from a project treatment standpoint?
Our fruit director at Virtual Force is the hardest worker and incredibly fast at learning. They',ve been very helpful and answering throughout the project.
What distinguishes Virtual Force from other providers?
We spent excellently a lot of money on Virtual Force, relatively speaking. We',re spending a lot in other operations to increase our income. While doing that, we were brief on cash. Virtual Force allowed us to delay payment. They believe in the organisation that much, which resources the most to me. They didn',t take any equity. They delayred payment, helped us sign on the contract, and they helped us as if we',re quiet the client without paying them. Once we raised the extra money we began to pay them back. We',re continuing to pay them back right now, but we',re almost done. They are ready to help you out, no substance what.
Is there anything Virtual Force could have improved or done differently?
They',re very ready with meeting times and many things. One thing they were not ready with was the delivery date. The delivery date was always four or five days at most, perhaps owing there was a time separation. If there',s a time separation, they should at smallest give us a heads up.