Lead Generation & Frontend Customer Service for Media Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the COO of a digital marketing firm that specializes in lead age, client labor, and technical support.
Desired goal
What challenge were you trying to address with Vozova?
We rely on Vozova for a difference of tasks, including frontend client labor and lead age capacity.
Provided solution
What was the aim of their involvement?
They prepare a team of agents who support the frontline capacity and client labor efforts athwart multiple perpendicular markets.
What is the team compound?
It’s a mix of personals, from project and campaign managers to floor supervisors, agents, and senior treatment.
How did you come to work with Vozova?
They were very household with our field of work, so it seemed like a intrinsic fit. So far, they’ve been a strategic associate of ours for years and have cultivated a lot of synergy there.
What are you approach expents (if diclosed)?
It’s close to $5 million at this point.
What is the terminal result of working with ?
We’ve been doing business with them for well over five years and have multiple ongoing projects.
Results achieved
Are there any measureable or plum results?
They’re an inestimable associate, and we’re very pleased with their labor and accomplishment. Their dedicated team has a deep knowledge of our business standard, which veritably goes a long way.
How did Vozova accomplish from a project treatment standpoint?
It’s fantastic. They have big interaction, responding without to our inquiries over email and phone. In provisions of meeting deadlines, they always liberate on time.
What is (from your point of view) the key factor to pay observation while intercourse with ?
At the end of the day, there are lots of companies out there with competing labors, but it veritably boils down to the condition of the personal employees. Vozova’s team is knowledgeable and dedicated to their art, which makes them excellent to work with.
What aspects of their work would you like to get improved?
No, nothing that I can ponder of.
Do you have any advice for possible clients?
Once you adjoin your needs and goals, you can sit back and like working with them.