VSA, Inc. Call Center Services services in Haddonfield

VSA, Inc. got answers from over 43% of their assigned contacts, beating the industry standard by nearly 20–30%. Their team brings a great attitude to their work, demonstrating excitement about the engagement and a depth of knowledge about how to make difficult questions easy to understand.

The efforts have led to several second meetings and calls between the business and potential customers. As a team, VSA, Inc. goes the extra mile to be a great partner, striving to learn more and improve. Their communication skills and diligence are positive qualities in the engagement.

VSA represented the company with a great deal of professionalism and confidentiality as they set up a significant number of qualified business leads. In addition to exceeding expectations, their team was also great to work with–responsive, flexible, and dedicated to achieving project goals.

The engagement has helped aggressively scale the client’s business, exceeding their expectations. VSA, Inc. establishes an effective workflow, adapting their process based on the school year. The team is knowledgeable, experienced, and smart.

The efforts have led to the client having one new appointment being set every day, which perfectly aligned with their expectations. Bringing an easy style of communication and strong project management skills, the entire project has flowed smoothly with VSA, Inc.

The work performed by VSA, Inc pleased project stakeholders and led to an increase in appointments for potential sales. Their team was proactive and thoughtful, taking time to ensure they understood all aspects of the business and always remaining professional in their representation.

VSA. Inc. generates more appointments than the internal sales team can handle. They’re nimble, patient, and adaptive, and they represent the brand well. They operate as an extension of the marketing team and are a trustworthy partner.

The conversion rate from the contact list to appointments is very high. Positive feedback from customers shows that they’re being approached and treated right by VSA, Inc. The team tracks the partner’s metrics in order to maintain transparency and communication, meeting weekly to review progress.

Not only does the team hit monthly goals for scheduled meetings, but they’re also able to vet for qualified leads. VSA, Inc.’s reps have a clear understanding of both the business and the local temperament. This makes them well-suited to navigating the immediate market.

The project has successfully secured hundreds of customers for the client company over the four years of the engagement, satisfying all core business requirements. Their team is organized and communicative, providing regular statistics to accelerate progress and updates to keep everyone in the loop.