About Working Solutions Call Center company in Dallas, United States
Agents on Demand®<_small> taps into a vast network of enthusiastic brand associates across the United States and Canada_ our flexible business model enables us to provide customer service on several levels–from steady state for everyday business to ready state for unexpected events to future state for long-range projects <_p>
Rigorous processes ensure consistency and great customer service for our clients customers These include program strategy_ technology_ security_ recruiting the right independent contractors with specific skills_ educating them in a clients culture_ and investing in ongoing development For every client we partner with_ the goal is to create a seamless customer experience in its own image <_p>
Contact our sales team →<_b> For six consecutive years_ Working Solutions has landed near the very top of FlexJobs list of Top Companies with Remote Jobs <_p> Working Solutions was named among the Best Places for Work in North Texas by Dallas Business Journal <_p> Working Solutions was named a service leader in innovation and success in customer service <_p> Our story_ is one of change and choice that begins in 1996 as our founder and chief executive Kim Houlne was pregnant with her first child Long commutes and strenuous travel were no longer an option so she began to bring her work home Her entrepreneurial spirit inspired her to launch a website seeking freelance professionals to help fill a growing demand That website had an impressive 500+ person response in the first few days and quickly grew <_p> Those events sparked the bigger idea of on-demand_ distributed contact center solutions and ushered in the gig economy becoming one of the first virtual workforce companies in history Working Solutions has since grown into a remarkable network of 150_000+ independent contractors_ and a high powered team of industry experts who partner with clients to create top notch results <_p> Contact our sales team →<_b><_p> The businesses we serve range from nonprofits to small and mid-sized companies to FORTUNE 500 corporations No matter the size or industry_ we strive to deliver great sales and service Defined in their terms Here are just a few <_p> <_p> As competition intensifies for the best schooling_ Sylvan Learning provides personalized tutoring—from academic support for everyday lessons to college prep To enable this_ our agents engage with parents and families—via calls_ emails and text messages—to identify their childrens educational needs <_p> Working Solutions partners with the Sylvan placement team to determine if a child or young adult may need to complete a practice test_ schedule an assessment or visit one of its centers As always_ the primary goal is to create a specialized learning program unique to every student Contact our sales team →<_b><_p> As more people require senior-living options_ A Place for Mom helps families fulfill their loved ones needs For this client_ our contact center agents take inbound calls or place outbound ones to assist customers Agents screen callers for desired requirements_ matching appropriate locations nationwide <_p> Afterward_ A Place for Mom advisors guide families through the rest of their searches Working Solutions agents also reach out to families that have lost touch with their advisors over time in the hopes of reconnecting with them or gaining a new understanding_ if their needs have changed Contact our sales team →<_b><_p>
Awards<_h3>
Our History<_h2>
“Necessity is the mother of invention ”<_h3>
Our Client Partnerships<_h2>
Client Success Stories<_h2>
Honing Student Education<_h3>
Finding Loved Ones Homes<_h3>
