About ZAG Technical Services IT Services company in San Jose, United States
ZAG Technical Services, Inc. was founded in 1998 with the intention of being a trusted IT adviser for our clients. This means the client comes first.
ZAG#39;s RESPONSE TO COVID-19 amp; PROTECTING THE COMMUNITY
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ZAGs vision is simple and has very little to do with us. In fact its all about you. Its all about helping build a future where technology is a competitive advantage for you your people and your business. We work to create this future every day. It is what everyone in IT should strive to achieve.
Technology is no longer a cost center. It is the competitive advantage every Board of Directors is looking for. Many facets create a competitive advantage. Starting with security. Everyone knows that defense wins championships. Security in an organization is the teams defense.
It then extends to projects that make employees more efficient by providing them new capabilities processes and efficiencies. Even deploying remote access capabilities can significantly increase an organizations competitive advantage. Deploying new applications or business intelligence resources can dramatically move an organizations competitive capabilities. These can transform an organization. Our vision is that all these capabilities and more are available to your organization.
We have always been very client-focused and willing to do whatever it takes to make the client successful. At our core we are a service organization. That was true on day one and it is true today. Our executive team worked as collaboratively to create a formal mission statement. We got to the essence of it quickly. Unfortunately as a group of engineers it was excessively wordy. We then spent a couple of months refining it reducing the word count making it succinct. A statement that anyone could remember.
We eventually settled on ’Enabling our clients to succeed.’ In other words Enabling Your Success! This statement actively captures the essence of our mission. More importantly putting it out there was revolutionary for our organization. We always worked to enable the success of our clients. Calling it out focused everything. If something doesnt enable client success then why would we think about doing it?
Its worth sharing how we settled on our values. It speaks to our culture. Rather than being a top down directive a group of employees worked on the organizations values. At the same time our executive team worked to independently create their list. The big question was would the two groups come to the same conclusion? The result would be telling. The entire company then met to determine the written articulation of our values. Amazingly and yet unsurprisingly both employees and executive generated exactly the same results.
ZAG holds five core values to be critical to who we are and how we serve our customers:
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ZAG aims to understand your company's business needs and tailor an IT solution to enable you to succeed. We believe that technology should add value to an organization, rather than be seen as a necessary expense. As your IT Partner, ZAG drives the idea th
