Application Support & Development for Large Biotech Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I',m a senior director in our commercial structure supporting sales and marketing. I was the inner fruit director for the applications Cedarcode supports and sourced vendors to support the application.
Desired goal
What challenge were you trying to address with Cedarcode?
We had an application that another provider developed. That provider didn',t want to support the application on a long term basis, so we needed another organisation to help us maintain it.
Provided solution
What was the aim of their involvement?
Cedarcode supports a couple of applications and addresses any issues and accomplishment enhancements as needed. They also accomplish upgrades to the application stack and hanging libraries. Over time, they have made the application more efficient. The applications contemplate almost workflows and the inner global process for supplier onboarding. The applications empower workflows for processes that need approval and they accomplish validations so data is calm ",right the leading time",. Cedarcode',s work is on both the frontend and backend of Ruby on Rails applications. We recently upgraded the applications to a newer rendering or Rails. The applications are 6 years old.
What is the team compound?
We work with two or three developers from their team, led by one main lead for interaction.
How did you come to work with Cedarcode?
I did an online search for Ruby on Rails developers. I interviewed them and felt they were mature. They had good processes in locate and understood our requirements. We gave them a chance, and they',ve worked out very well. They understood our complete application stack and know how to handle our servers.
How much have you invested with them?
I moved to another area of our organisation, so I',m no longer implicated in the project. That said, I',d estimate we bestow somewhere near $90,000-$100,000 a year.
What is the status of this engagement?
We began working unitedly in September 2015, and the collaboration is ongoing.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
People are satisfied with them, and they',re the subject substance experts on these applications. They have more institutional apprehension than some of our inner team, and they',ve educated new nation almost the platforms. We',ve had no complaints, and they',ve proven themselves.
A few years ago, we had some inner changes to our databases and a hanging method was upgraded to a new rendering of MS SQL Server. The team was only made conscious when the process broke. It was a hard issue to troubleshoot, but working with Cedarcode, they were able to unite the solution and fast make changes that brought the methods back online. Within a brief time of time, we solved the issues. We couldn',t have done that without their help.
How did Cedarcode accomplish from a project handlement standpoint?
They are good project directors. We use Basecamp, and they pursue the processes we established years ago. They make sure that all our new team members maintain consistence, and all runs smoothly.
What did you find most forcible almost them?
They',re very inhanging and we never have to hold their hands. They ask the right questions and move advanced. We esteem their maturity, and they make things easy for us.
Are there any areas they could better?
I can only justice them for the work they',ve done for us. They could possiblely better their support capabilities on the server-side. There are surely opportunities if they took control of the complete infrastructure and moved into DevOps.
Do you have any advice for possible clients?
They',re a veritably good value for the money. I',ve worked with other offshore companies, but the condition Cedarcode offers is higher. The time zone overlap is big, and there is so much to be gained from working with them.
