About THIENTU CO.,LTD IT Services company in Viet Nam, Viet Nam
THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non voices such as (customer care services, consulting services,
A pioneer in exceptional customer care and support THIENTU is a leading provider of multichannel demand generation and customer engagement services for Global and local companies. We help our brand partners optimize the lifetime value of customer relationships by building an intelligent customer experience that attracts converts engages and retains customers.
THIENTU continues evolving to achieve a singular mission: to help people one caring interaction at a time. The innovative brands we call family are partners who share our mission and core values. Their expertise uniquely positions THIENTU to help your business stay ahead of the competition and create a connected intelligent customer experience. By partnering with THIENTU you receive the full benefit of this evolution with access to our end-to-end solutions in process automation marketing sales and customer care .
We can provide the teams systems and technology you need to streamline and optimize all phases of your customer journey. We do this while elevating the moments that matter most with exceptional one-on-one support — because no matter how much technology advances people will always be at the heart of your business and ours.
THIENTU WAS ESTABLISHED IN 2000 IN HO CHI MINH CITY VIETNAM WITH THE FIRST STARTED BY TARGETING MAIN SERVICE IN THE CONSTRUCTION AND INSTALLATION OF OPTICAL TRANSMISSION AND TRANSMISSION NETWORK WITH 6 EMPLOYEES.
2000
AFTER FEW YEARS OF OPERATION THIENTU HAD MADE THE FIRST REMARK ON PROVIDING CALL CENTER SERVICES FOR LEADING MOBILE FIRMS IN VIETNAM MOBIFONE AND VINAPHONE WITH 150 OPERATORS.
2004
CONTINUALLY THIENTU PARTICIPATED IN THE INSTALLATION OF TRANSMITTING AND SWITCHING STATIONS TELECOM COMPANIES IN VIETNAM.
2007
CONTACT CENTER SOLUTIONS
THIENTU STARTED TO PROVIDE CONTACT CENTER SERVICES FOR VINAPHONE MOBILE INFORMATION CENTER.
2008
CUSTOMER CONTACT CENTER FOR MOBIFONE AND VINAPHONE WITH 500 CALL AGENTS. NOT THAT ONLY THE COMPANY JOINED IN THE PROJECTS FOR MOBIFONE AND VINAPHONE PARTNERS IN THE SOUTH OF VIETNAM TO SET UP AND INSTALL HARDWARE AND SOFTWARE COMMISSIONING MAINTENANCE TECHNOLOGY SOLUTIONS OF 2G 3G NETWORK.
2009
CUSTOMER CONTACT CENTER FOR VIETNAMOBILE.
2010
A MAJOR EXPANSION OF THIENTU WHEN THE COMPANY BEGAN TO PROVIDE INSURANCE CONSULTING SERVICES IN THE UNITED STATES.
2014
CUSTOMER CONTACT CENTER FOR SAMSUNG VIETNAM LAZADA AND VIETNAM SATELLITE DIGITAL TELEVISION (K+). AND INSURANCE CONSULTANCY SERVICES IN VIETNAM.
2016
DATA ENTRY SERVICES FOR LOGISTICS COMPANY IN SINGAPORE. AT THE SAME TIME THINETU FN WAS OFFICIALLY OPENED FOR FINANCIAL CONSULTANT SERVICES.
2017
CONTINUE OFFER CUTTING-EDGE OUTSOURCING SERVICES FOR GLOBAL AND LOCAL COMPANIES
2020
’Our vision is to put people first and always by providing our employees with predictable career and personal pathways that are engaging educational and empowering while providing our partners with innovative best-in-class solutions.’
ta labeling that supports companies in industries like consumer electronics, E-commerce, bank, automotive, insurance, travel agency, telecom, logistic. With its head office in Ho Chi Minh City, Vietnam, and another 4 branches across the country. THIENTU C
