Vinfotech exhibited little regard for the project timeline and delivered a defective MVP. They have withheld the original source code and severed all forms of communication. The team lacked transparency and required more of a customer-focused approach.
The platform has yet to launch due to multiple issues that inhibit its functionality. Because of inconsistent responses and unmet expectations, development will be finished by another vendor. Resolving issues promptly instead of leaving them for later would have improved the partnership.