Stakeholders expect automation to significantly conserve internal resources. Elecsis’ customer service, particularly their flexibility, has been a highlight of the engagement. They clearly communicate technical concepts in an easy-to-understand manner, and their insights add value.
The team produced excellent results, generating a platform that can be accessed globally and perfectly meets the company’s requirements. They were communicative and dedicated, making themselves available as required and working on fixes when needed.
Once the solution is deployed, it is expected to replace multiple SaaS solutions, reducing the company’s monthly spend by about a third and while saving time for the internal team. Elecsis continues to draw from their in-depth experience to identify new improvement opportunities.
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