The business had a lot of success in changing their company culture with the help of GCS Agents’ content. Though more communication and alignment about cost would have been beneficial, the team provided a deep level of personal care and was dedicated to the project.
GCS Agents constructed a tailored training program that effectively raised the client’s quality scores. Thanks to their help, customer interactions have also improved. They were diligent in understanding the client’s unique challenges before applying concepts to create a customized solution.
GCS is an outsource contact center organization that focuses on delivering effective communication with your customers. We manage voice and self-service channels to meet your required service levels in three unique ways: 1) Careful selection and on-going ...
Avg project size: $30000   |   Reviews: 3   |   Portfolio: 0 works
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Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
Here at Accu-Call, our central focus is on service. We offer our answering services nationwide with absolutely no outsourcing over seas! Accu-Call has been offering its top of the line answering services for over 20 years. Accu-Call continues to be a domi ...
Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works