About Northwest Telephone Answering Service Call Center company in Marietta, United States
Northwest Telephone Answering Service is a live answering service and call center, serving businesses of the greater Atlanta, Georgia area. We offer live operators 7 days a week, 24 hours a day to handle your business call needs so you do not have to rely
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Our state-of-the-art equipment allows us to make sure you never miss out on your clients calls We offer services such as bilingual answering services_ virtual receptionist services_ call screening and forwarding_ online faxing_ and emergency dispatch All of our staff are trained professionals who specialize in our various business categories to meet the specific needs of our clients When a caller speaks to one of our live representatives_ we want to make them feel as though it is one of your very own staff members answering their call In order to accomplish this_ when we first discuss what services your business will need_ we will come up with the best protocols for every situation and develop customized scripts you feel comfortable with and that will work well for your client base Because we understand that your needs may change_ our operators undergo ongoing training Message delivery and call screening can be big time savers for everyone at your office because our team of operators will be able to reach out to the proper member of your staff with each message or call Messages can be delivered at the interval of your choosing_ whether that be every hour or only once a day at a designated time and furthermore_ they can be delivered in the method that works best for you whether that be by email_ text message_ or fax <_p>
Most companies do not think about the impression left upon callers when they have no choice but to leave a voicemail because the business they have called is closed for the day or even for a holiday weekend Callers feel much more comfortable speaking to an operator <_p>
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