About Anexa Telecomunicaciones IT Services company in Guadalajara, Mexico
Anexa is taking action to stop the spread of COVID-19.
Learn more...
Anexa accepts bronze Stevie award at International Business Awards gala ceremony
A company with almost 20 years of experience in the competitive market of Call Centers
Born as Tridex distributor of equipment for call center.
We begin to offer Call Center services.
We reached the first 100 stations.
It evolves in Anexa creating a new identity.
New facilities in Vado del Rio Hermosillo Sonora.
Expansion to Guadalajara and CDMX.
Expansion to Tijuana.
We keep growing and offering new services.
Grow your business with Anexas high touch customer service and telemarketing in Spanish. From sales and help desk support to data entry and debt collection we offer a one-stop solution for all your needs. Whether you are looking for a strategic partner to handle campaigns provide tech support or improve customer care you can count on us to meet your objectives and timelines. Our high success rates flexibility service quality and fair pricing are the key reasons American and Mexican companies choose to partner with us.
1. A trusted business partner:
Your search for a strategic ally stops here. Offering a full range of services to improve sales promote products enhance customer experience and grow brand loyalty we have dedicated resources to help you achieve your targets. No matter the call volume we are never too busy to service any customer. Our integrated multichannel model and proactive approach helps us run efficient inbound and outbound campaigns.
For over 21 years the largest mobile operator in Mexico continues to work with Anexa out of our Spanish language call centers all over the country. We are proud to share that we have more than 2800 agents executing government campaigns as well as providing tech support sales and customer care for our customers domestic and offshore clients in Spanish and English. Lets talk about how we can take your business forward.
3. State-of-the-art Spanish language call centers close to major US cities:
Our four contact centers in La Paz Tijuana Guadalajara and Hermosillo offer expert customer support in Spanish. Geographic proximity to major American cities and a natural cultural affinity with the states of California New Mexico Georgia Texas Florida New York New Jersey Illinois Arizona and Colorado makes doing business with us convenient and rewarding.
Most importantly our in-house software is customized to your unique business needs. This allows for flexibility scalability and virtualised service. Simply put we can be anywhere theres an internet connection!
5. Award-winning service:
Anexa is committed to maintaining the highest standards of data quality and security. We are fully compliant with Ley Mexicana de Seguridad de la Informacion (Mexican Information Security Act) as well as ISO 27000 and 9000 standards. A national award from IMT (Mexican Institute of Teleservices) for the best Omni-channel initiative 2019 and the Liderazgo Empresarial Mexico 2019 in IT assure you of best-in-class customer support in Spanish.
We invite you to take customer experience to the next level thorough our latest technology experienced bilingual call center agents and proven services. With a vision to become an industry leader in offshore services to the United States and BPO solutions to Mexican companies we measure our success in terms of your success.
Focus on your business. Leave the rest to us.
Call 1.855.906.5102 or fill out our web formfor award-wining services from a trusted telemarketing and customer outsourcing company.
