About NSRC Market Research company in Cleveland, United States
The National Survey Research Center (NSRC) founded in 1949 is a full service marketing research and consulting company.
Adept at both business-to-business and consumer research NSRC offers a variety of quantitative and qualitative data collection methodologies. NSRC has the in-house capabilities to take projects from inception (project planning questionnaire design) to completion (data collection analysis reporting of results).
NSRC takes pride in our role of telephone research specialists. With decades of experience and dedication to quality we successfully complete thousands of interviews by phone each month.
We prefer to build stategic lasting partnerships with our clients when possible. Our goal is to be a valuable extension of our clients team. Honesty is essential – if we do not believe your project is the right fit for our organization well be upfront about it. We approach projects with enthusiasm combined with attention to detail.
We set the bar high and have appropriate quality control measures in place such as call recording on site and remote monitoring and ongoing interviewer training.
NSRC team members work together to consistently provide high quality research.
NSRC staff members are detail-oriented and committed to their clients and the custom research projects they complete for them. Project managers programmers and call specialists all proactively ask the right questions to ensure that projects stay on track and desired results are achieved.
Paul provides general management and strategic guidance for the NSRC team. He is a seasoned commercial veteran of B2B and has held many sales and marketing leadership roles most recently as the VP of Marketing for Bettcher Industries. Paul brings a consultative approach and practical ’client side’ knowledge to our team. He holds a MBA from Indiana University and a BS in Chemistry from the University of Pittsburgh.
With over two decades of market research experience Lauren Schmidt is adept at guiding projects from inception to completion. She is skilled at selecting the appropriate research methodology designing effective questionnaires and creating insightful reports. In addition Lauren is an experienced qualitative researcher having moderated numerous focus groups. Lauren has a degree in Communications from Miami University.
Ann Toth is responsible for managing the day-to-day research activities for NSRCs call center. She is proficient at balancing multiple projects while keeping an eye on project details and deadlines. Anns previous work includes a supervisory role in the new product development department of a greeting card company and work at a consumer research firm where she frequently conducted taste test studies.
As programmer for NSRCs in-house and on-line studies Joe Miklus is an effective and creative problem solver. In addition to his programming work he is accomplished in the use of advanced statistical analysis techniques. Joe puts his analysis and macro-writing skills to work when writing both on-going and custom reports. Joe received a degree in English from Cleveland State University.
