About ProCall Answering Answering company in Methuen, United States
Who We Are We are trained operators that specialize in answering calls for your company 24/7. We work hard to learn about your business, so we can answer your customer’s questions and take messages just how you need them. Here at ProCall, we think of y
Located in Framingham, MA, a short drive from Boston, we service medical and business professionals around the United States. At VIP Connections we have trained operators available 24/7 to answer your calls. Our operators are trained in customer service and HIPAA Compliance.
We know you need an answering service that you can rely on. With several locations, we provide redundancy and are always ready to answer your calls. Systems and power goes down, but we stay up with technology reinforcements and a support team.
We answer your calls and deliver your messages all day, every day.
Call us when you have questions or need changes made for your account.
We make sure that even if the power goes out, your calls are being answered.
We look to the future and how we can make VIP better for you.
“I have been pleased with the professional and timely response I have always received from the supervisory staff at VIP Connections. When I’ve had special requests they have always responded to the situation quickly and with care. Whether that means providing additional training to staff on how to handle a call or accepting a heads up for a change, they are always ready.”
Still have questions? Head here: frequently asked questions.
New training classes starting soon.
Access all of your former VIP Connection logins here.
Click the button below to access previous online scheduling, on call calendar, dynamic on call calendar and the customer portal.
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How It Works Our specialized team of account managers learns about your business. We ask for your hours, your industry, staff names, some questions you are asked the most, the information you want in your messages, how you want your messages delivered,
