About Rulai, Inc. Artificial Intelligence company in Campbell, United States
Silicon Valley-based Rulai delivers AI virtual customer assistance that reduces sales and support costs, increases sales conversion rates and improves customer experience with quick, always-available, chat-and SMS-based, human-like conversational engageme
Wei is a researcher and pioneer in general artificial intelligence. He was named one of the 20 leading technologists driving Chinas AI revolution by Forbes. Wei has more than 20 years research experience in AI. In the late 90s he lead the Communicator Dialog System at Carnegie Mellon University and published the first paper on neural network (i.e. deep learning) for language models in 2000. He was a Distinguished Scientist at Baidu Research a scientist of Facebook and a researcher at NEC Laboratories USA. He started and lead the open source deep learning framework PaddlePaddle. He also has developed deep learning visual understanding technologies and deployed them to the surveillance systems of many US airports around 2005.
Sri Kurniawan is a professor in the Computational Media Department at the University of California Santa Cruz. She was a lecturer at the University of Manchester. Her research is focusing on human–computer interaction human factors and ergonomics accessibility assistive technology usability empirical studies and human-centered design. She has served as general chair and program chair for the International ACM SIGACCESS Conference on Computers amp; Accessibility.
These smart agents, driven by Rulai Natural Language Understanding (NLU) and Deep Learning technologies, enable brands to handle their growing customer interaction volume faster and more efficiently by answering customer questions,completing tasks and lea