Offshore Business Processing Business Process Outsourcing agency official website in Melbourne

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Reducing Costs, Increasing Productivity





Offshore Business Processing portfolio since 2013



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About Offshore Business Processing Business Process Outsourcing company in Melbourne, Australia


We are a well established offshore outsourcing company, offshoring different tasks for clients in a range of industries:

We find the right staff for you. We train them according to your needs and supervise them to ensure a sustained increase in productivity. We cover an array of business solutions such as:

India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.

Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills

The country’s cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.

Offshore Business Processing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

This Privacy Policy is hereby adopted in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and other relevant policies, including issuances by the National Privacy Commission; and your rights to privacy under the Australian Privacy Act 1988 (Cth). This organization respects and values your data privacy rights, and ensures that all personal data collected from clients and customers are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.offshorebusinessprocessing.com/, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policies of authorized third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Your Personal Information may be disclosed in a number of circumstances including the following:

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

This Policy may change from time to time and will be made available on our website.

Contact us today and learn how our top-notch BPO service can help
your business SAVE up to 80%!

Want to learn more about the dynamic role of offshoring in business transformation?

This eBook is designed to guide you through the offshoring industry in the Philippines as it is one of the most in-demand countries for its service. Discover why more and more companies offshore to the Philippines, and why this might be a good move for your company as well.