About X5 Management Consulting company in Edmonton, Canada
Training | Coaching | Consulting X5 Management is an Alberta based firm that helps businesses improve their Sales, Service, Team Building and Leadership. We offer Business Consulting, Training & Development and Coaching services. Typically, the custome
For Mike every relationship is built on Like Respect and Trust.
Mike and X5 Management strive to Align Teams to Achieve and its all about trusted collaboration with all customers.
Mike is a consultant coach facilitator speaker and author. He is a sought-after sales service and communication expert. Helping people maximize their potential since 2006 Mike uses leading-edge training programs and a personalized approach. Hes passionate about helping companies increase their team cohesion customer satisfaction employee retention and achieve enhanced profitability. Mike and the X5 team specialize in Customer Service Sales Team Building Leadership Development and Strategic Planning.
Mikes Amazon bestselling book REMARKABLE SERVICE – How to Keep Your Doors Open is about Remarkable Customer Service and how it can lead to enhanced revenue and overall profitability. Mikes latest book RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life is also an Amazon bestselling book. Book Mike for a speaking engagement. Click here.
Mike holds an MBA from Athabasca University; Completion of Governance Program for Small amp; Medium-sized Enterprises The University of Alberta School of Business Executive Education; Member of Synergy Network (Edmonton) serving as Chair in 2016; Member of ACG (Association for Corporate Growth) President 2018-19 for ACG Edmonton; Past member of Toastmasters International obtaining his Distinguished Toastmasters Designation – DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); National TEC Canada Speaker; Member of the Institute of Corporate Directors; Past-President Rotary Club of Edmonton Mayfield (2005-06). Mike is a Certified Trainer for Everything DiSC.
Mike and his wife Bonita live in Edmonton and enjoy travelling and mountain biking in Edmontons River Valley or in the majestic mountains of Alberta.
Matt is an advocate for collaboration and enhanced team communication to stimulate organizational growth.
As an experienced consultant and facilitator and the Director of Business Operations with X5 Management Matt has a passion for helping organizations succeed through team development sales strategy and group facilitation.
Matt helps align all of the moving parts of a business for sustainable growth motivating organizations to improve communication internally and externally to promote customer service excellence while keeping the sales pipeline full. An experienced speaker Matt connects with all participants and audiences including CEOs sales amp; service professionals operations managers supervisors and entrepreneurs.
Matt was born and raised on his family farm near Ferintosh and continues to believe in the importance of rural development and community involvement. Matt is dedicated to agricultural sustainability and is an experienced manager of resources production and people in agri-business.
Matt holds an MBA from the University of Alberta and appreciates working with other energetic and motivated individuals to facilitate develop and implement customized business solutions. He has extensive experience in management training and consulting in various industries including oil and gas manufacturing agriculture and government. Matt is a Certified Trainer Everything DiSC
He has served as a Business Advisor and Mentor to Mike Mack for over 17 years. His experience and wisdom has served Mike well during this time frame. Arnold believes that ’dropping a pebble and chasing the ripples’ is essential for long lasting business relationships.
Arnold has been a Sales Professional for over 50 years including Commercial (I.C. amp; I.) Real Estate. He is currently licensed with Macdonald Realty Ltd. in Vancouver B.C. His real estate career has focused predominantly on commercial sales and leasing for the entire 46 years that he has been licensed. He has had longstanding and proven success over these many years and is still active in the profession because of his passion for sales allowing him to stay focused everyday. He is a gifted communicator and has a natural ability to work a room and build meaningful relationships with ease. His recall for information is exceptional and allows him to add value to those that he serves each and every day.
Arnold and his wife Janette reside in Coquitlam and enjoy remaining active in beautiful British Columbia.
Michelle believes creating connection is key.
Michelle brings a diverse background in finance administration and event planning/project management to support X5 and our valued customers.
From the very beginning of her career which started in the financial services industry Michelle recognized the intrinsic value of connecting with and relating to people as the key to providing remarkable customer service and this became the cornerstone of her work approach.
CEO of At The Helm | Professional EOS Implementer™
As the CEO of At The Helm Andrew LeMoine is an Entrepreneur Professional EOS Implementer™ and Strategist.
As a skilled EOS Implementer Andrew utilizes his 20+ years in business and finance along with his coaching consulting and mediation experience to facilitate the implementation of the Entrepreneurial Operating System or EOS into small to mid-sized companies located throughout Canada.
In addition to EOS implementation Andrew also sets the vision for At The Helm manages strategic relationships and leads the business exit planning division.
Andrew has enjoyed a healthy and mutually beneficial relationship with Mike and values his leadership professionalism and approach to helping teams align to achieve. Combining the services of X5 and At The Helm has created wins for everyone!
Helping leaders and C-suite executives move their businesses forward with tailored one-one executive leadership coaching is both a passion and calling for Mike. Specializing in leadership growth employee engagement and culture enhancement Mike draws on leading-edge coaching tools to deliver the biggest impact to each organization and leader. His unwavering commitment to help increase team cohesion customer satisfaction employee performance and retention and enhance bottom-lines is a driver for him each and every day.
Mikes coaching approach always begins with establishing trusted relationships which he sees as foundational for achieving the desired outcomes of his clients. He then helps leaders clarify their vision and create measurable goals aligning this insight with the leaders natural talents tendencies and soft skills to create an action plan they can execute. Mike is focused on helping leaders take ownership learn productive conflict develop their EQ (Emotional Intelligence) and break out of their comfort zones to help take them and their businesses to the next level.
Mike writes about the importance of and work required to build lasting relationships in his latest book RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life an Amazon bestseller.
Tyler believes that every person can be successful by taking their next simple step towards their preferred future.
BEST IN THEIR INDUSTRY OR HAVE THE COMMITMENT TO BE THE BEST IN THEIR INDUSTRY. BUSINESSES WITH 30 OR MORE EMPLOYEES.
