About Aquarius Telemarketing company in United Kingdom, United Kingdom
Established with humble beginnings in 2009, Aquarius has grown now providing to over 200 different companies and their clients on a daily basis. Aquarius Contact Centres have a strong community feeling by supporting each member of staff so that in turn ea
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Our vision is to deliver a completely new way of working within our sector – one that enables highly valued trained and supported individuals to work with the most innovative technologies and processes to deliver outstanding customer service on our clients behalf.
Since 2009 we have come a long way and on a daily basis are now the trusted supplier to more than 300 different businesses. We understand that it is our job to protect and support their brands which we do by behaving as a genuine extension to their businesses.
Our philosophy has always been to look after our people so they can look after our business. We believe that a well trained respected and motivated workforce will be more enthusiastic more productive and more likely to stay with our company which is evidenced by the high retention rates we have amongst our staff.
To ensure we remain successful and can continue to deliver excellence in customer service we have to have the right people in place. We do this by having our own carefully honed selection process which looks for team players prepared to go the extra mile for both colleagues and clients.
Once we have found the right person we invest time and energy into ensuring they have the right tools and training to become a skilled member of our team and someone who can genuinely call themselves an extension of our clients business and brand. If you are interested in working within a growing company who put continuous improvement at the top of our agenda please get in touch.
This is how we do step 1.
This is how we do step 2.
This is how we do step 3.
It is all about going that extra mile...
If you are running a media campaign we can help!
If you are running a media campaign we can help!
© 2019 Aquarius
Their Managing Director, Roddy Forfar, has over 25 years’ experience in both Retail Customer Service and Call Centres, this background combined with an indepth understanding of the customer journey has been key to the success we have experienced, he has f
