About Cascade Computer Maintenance IT-MSP company in Salem, United States
Cascade Computer Maintenance, Inc. (CCM) provides solutions and products tailored to our customer’s needs. Based in Salem, Oregon since 1980 we have expanded to nine locations throughout Oregon and Washington and have approximately 85,000 pieces of equipm
Managed care contracts move your IT from reactive to proactive reliability.
Rapid response hardware maintenance contracts for printers computers and servers. More Info
Service Credits act as a catch-all net in a stand-alone agreement or in conjunction with a full service maintenance agreement.
When you buy it we stand behind it. We specialize in complex network and printing solutions.
We migrate design install secure and maintain networks for many small to medium sized companies. For the larger companies and government agencies we help tackle the big projects such as installing over 300 Oregon DMV kiosks and connecting them to their backbone.
Cascade Computer Maintenance Inc. (CCM) provides solutions and products tailored to our customers need. Based in Salem Oregon since 1980 we have expanded to nine locations throughout Oregon and Washington and have approximately 85000 pieces of equipment under our planned care.
Under the direction of our world class management team approximately 30 employee owners delivered over 14000 positive customer experiences last year. We use our central dispatch/help desk capabilities and integrated suite of computer printer and network maintenance services to keep your technology equipment running at peak efficiencies. For more information please call 1(800)421-7934 or email [email protected].
In 1980 Cascade Computer Maintenance Inc. (CCM) was founded in Salem Oregon and has experienced steady growth through its commitment to quality service and support. CCM has grown into a company with strong annual sales which employs a staff of over twenty-five (25) skilled technicians and administrative staff deployed in six (6) locations throughout Oregon and Washington. In addition to A+ and warranty certifications CCM is designated a Microsoft Certified Solution Provider and SCO UNIX Authorized Partner. Our service and support base extends to both government agencies and commercial clients throughout Oregon and Washington.
CCM has been awarded both the States of Washington and Oregon IT infrastructure support and service contracts and has maintained them for over ten years and counting. Through our State contracts CCM has worked with many large government agencies; including the Oregon Department of Transportation and Washingtons Administrative Office of the Courts. CCM covers thousands of pieces of equipment over broad geographic regions for our agency clients. In addition to larger agencies CCM works with over one-hundred Northwest city governments and various other Northwest agencies.
In the commercial arena CCM excels at serving a variety of businesses both large and small. As a full service IT infrastructure support firm CCM is engineered to provide critical and cost effective services that help support a clients business. Many clients outsource all their IT needs to CCM; leveraging CCMs skills and resources on a full time basis. Others utilize our talents to support and backup their internal IT departments by helping out with large projects or time sensitive equipment failures. Businesses work with CCM to obtain the critical expertise and flexible resources they require to keep their business running.
CCM continues to innovate developing the ProPak managed care suite of products. These products include software services and cloud-based products which provide proactive and rapid support for customer IT needs. CCMs Central Desk provides toll-free phone support and speedy remote services often eliminating the need to dispatch field technicians. CCMs IT Advantage program offers a regularly scheduled technician to complete routine network administration and support. Software and cloud products provide a full line of monitoring anti-virus anti-spam anti-malware and e-mail archiving.
CCMs hallmark is providing innovative service plans designed to meet each customers unique needs. Today the trend continues with more and more businesses and government agencies leveraging CCMs expertise and capabilities to provide critical network computer and printer support services. Many depend upon CCM for service levels that otherwise would not be cost effective or even feasible.
We use our central dispatch/help desk capabilities and integrated suite of computer, printer and network maintenance services to keep your technology equipment running at peak efficiencies.
