About Cyara UI / UX company in Redwood City, United States
Over 300 leading global brands trust the Cyara CX Assurance Platform to improve the experience they provide their customers. We help organizations achieve flawless customer experiences through automated testing and monitoring that simulate real world customer interactions across IVR voice and digital channels. If your CX needs to be the best it needs to be tested by Cyara.
8 of the Top 20 Brands in the World
4 out of 5 Health Insurance Companies
3 out of 4 Credit Card Processors
7 of the Top 12 Property Insurance Companies
Our mission is to improve customer experience on planet earth.
In 2006 Alok Kulkarni was a solutions architect at Genesys working on a state-of-the art speech recognition system for a major government agency in Australia. He knew he needed to test this new system to make sure it could withstand an onslaught of incoming calls. But there was no solution that could reliably replicate high volumes of customer interactions. Thats when the idea for Cyara was born.
Since those days Alok and co-founders Bonny Malik and Luan Tran have built the worlds leading CX Assurance platform. As new technology waves re-shape CX Cyara continues to lead CX assurance innovation to test voice biometrics digital channels artificial intelligence and whatever lies ahead.
Cyaras investors Greenspring Associates and Peakspan Capital bring domain expertise technical knowledge and strategic guidance. They have been supporters of Cyara for many years and are committed to our long-term success.
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