About discourse.ai Artificial Intelligence company in Concord, United States
discourse.ai offers a SaaS AI platform to large financial services companies that unlock the value of conversation data for customer service using AI. Our SaaS AI platform utilizes novel algorithms that we created to fill the gap in understanding the cont
We utilize a novel semi-supervised machine learning pipeline based upon financial services ontologies that automatically enrich recorded customer service calls and chats with semantic meaning and patterns that can be mined by business analysts and data sc