About Inbox Army, LLC Digital Marketing company in Grapevine, United States
InboxArmy is an elite, Full-service Email Marketing Agency offering the full spectrum of email marketing services, including: Full-Service Campaign Management Email Template Production Email Marketing Strategy Email Marketing Audits Email Automation
Download detailed email marketing guides garnered straight from our #39;in-the-trenches#39; implementation experience.
Read All GuidesWatch InboxArmy founder Chris Donald in conversation with top email experts and get valuable insights on everything email marketing.
View All VideosGet actionable tips tactics and strategies on email marketing from the people who do it everyday.
Read All ArticlesRecently Published
The Ultimate Email Marketing Strategy Guide - Everything You Need to Know
Learn More25000+
Email Campaigns Deployed
120+
Email Marketers
5000+
Delighted Clients
3.4+
Years is our Average Client Retention
Our Clients Save Up To 30% Or More On An Average
InboxArmy grew out of an experiment to create a more efficient and cost-effective way to handle email marketing production. The experiment worked. Today our clients save as much as 30% or more compared to current email marketing and digital agencies.
250+ Years of Combined Email Marketing Wisdom
They say knowledge is power. We posit applied knowledge is a superpower. With over 250+ of email marketing experience 25000+ campaigns deployed and 5000+ clients served we have turned email marketing know-how into wisdom.
When We Speak Industry Captains Listen
We have spoken at high-profile marketing events such as – Direct Selling Conference Dallas Digital Conference Adestra Client Conference Email Evolution Conference Marketing Sherpa Email Innovation Conference Inbox Expo and many more.
Meet Our Email Marketing Heroes
InboxArmy is proud of its email marketing heroes who create test deploy and deliver hundreds of email marketing campaigns each month.
Our Founder: Chris Donald
Back in the early 90s when few people knew about email marketing Chris sent out his first email campaign. He is considered by many as one of the pioneers in email marketing. Chris has worked directly with Fortune 500 companies retail giants nonprofits SMBs and government agencies in all facets of their email marketing programs. He has spoken at many high-profile marketing events and conferences. His articles have been published on dozens of other well-know digital marketing blogs and publications such as – Marketo Campaign Monitor Hubspot Busines2Community SmartInsights WordTracker JeffBullas and many others.
The Leadership Team
Ketul Thakkar (Kay)
President of Business Operations InboxArmy/Inbox Group
Ketul Thakkar (Kay) is a results-driven business leader with 20+ years of experience in marketing sales management and operations.
He has been instrumental in organizing InboxArmys operations for delivering superior customer experience. Right from streamlining processes to ensuring ongoing training and development Kay has evolved InboxArmy into a truly sophisticated email marketing team ready to take on any challenge anytime.
Joi Tamber-Brooks
Senior Director of Client Services
Joi Tamber-Brooks is a marketing veteran with roots in digital media. Her passion for email marketing is only matched by her drive to stay in step within an industry in a renaissance. Joi has been expertly handling email marketing programs since Y2K with such firms as NBC Natural Organics Baywood Publishing United Advertising Publications and Open Moves.
Kari Johnson
Operations Manager
Kari has worked in the email marketing space for over 8 years. She has managed client accounts including support and campaign management and deployment on the agency side. She has also managed email marketing for a non-profit on the client-side. She has experience with over 10 different email marketing platforms. Kari lives in Texas and loves to cook and try new recipes for her family including her first grandchild.
Sherry Parady
Chief Financial Officer (CFO)
Sherry has over 30 years in both accounting finance and office management. Sherry has for the last 7 years run accounting part of InboxArmy. When she isnt keeping companies in tiptop shape Sherry enjoys her 3 dogs a good book and spending time on the beach while vacationing.
Kumar Doultani
Delivery Manager
With over 12 years of experience under his belt Kumar excels in Customer Service Operations Management IT amp; ITES outsourcing. A driven leader with a proven track record of enhancing operations by conducting in-depth analysis and implementing changes yielding results. Now working with InboxArmy team in Strategic Business Planning Operations Management Process Development and Process Transition. When not working – Kumar can be found swimming like a fish or bingeing on horror movies.
Our Real Bosses
What Our Customers Say
Their work has helped to streamline internal email marketing processes and has also contributed to a 140% increase in revenue.
InboxArmy does what they say theyre going to do and they offer a premium service at a fair price. They are a team of quick learners who communicate well and are highly engaged in the project. Their senior leaderships involvement in the process is also noteworthy.
They assist us with email marketing efforts carrying out the deployment of a quarter of a million emails. They also design the emails develop creative calls to action (CTA) and manage lead generation.
Larrin CMO
Patriot Gold Group
My email list has grown by 50%. Also depending on what we do with the emails we usually see a spike in sales. For example we sent an email a week ago and sales went up by 250%. Their impact is definitely noticeable.
I found them through a simple Google search. I was looking for a partner that had expert insight into email marketing. They seemed to fit the bill so I reached out to them and we had a couple of conversations.I wanted to grow my email list and the way that customers interacted with us via email. My email marketing strategy was disorganized I sent emails once in a while but it required a lot of effort. I wanted a partner that could help me out with that so CX was more consistent.Theyre well-organized and are experts on what they do. Inbox Army LLC has clearly been doing this for a long time and is very efficient and effective. In comparison other companies Ive looked at provide many different services but arent nearly as skilled. They work well together and are very organized.
John Powers President
Provanz Supplements Inc
We had interviewed several options for our one-off campaigns and found InboxArmy to be the most knowledgeable with what our intentions were and for the most fair price.
Initially we had hired InboxArmy to create a few one-off campaigns. We then switched to using InboxArmy in handling our email marketing needs. Once the campaigns were complete it was an easy choice to move all of our email marketing needs to them. We have had great progress with our welcome re-engagement and cart abandonment campaigns. We have received enough data from these in order to proceed with further development and changes to the campaigns.Internal stakeholders are pleased with the effectiveness of the campaigns. InboxArmy LLC leverages a structured workflow to maintain consistent delivery. Customers can expect a knowledgable and professional team.
Tristen Richardson - Sales and Marketing Manager
LandCentral
We needed to move quickly as our in-house developer was leaving. We were in need of an email developer to code our email templates and promotional campaigns using HTML and CSS for better rendering and more control over the content in emails.
The engagement met the needs and requirements of the internal team leading to an ongoing partnership. InboxArmy LLC provides regular feedback and communicates effectively . They are proactive trustworthy and professional. We typically design the emails using a software like Figma and then pass those designs to our IA team to code them. There is sometimes a little bit of feedback involved but they code the emails exactly to spec as they receive them. They also test their code to ensure it displays correctly on all devices and with each email client. Inbox Army has been wonderful to work with. They have quick turnaround times. The goal was to have coded emails to send to our subscribers and with the pace we are working at that turnaround time is critical.
Ciera Bullock Email amp; Automation Manager
purple.com
Once they started producing emails for us our in-house team could focus on creating better business strategies that ultimately propelled our business growth.
We are happy to get associated with InboxArmy as they helped us with all the inside information about email marketing. After consulting them we were able to deploy our emails in a better way. The insights they shared into the different ISPs and email marketing rules helped us in designing more effective email newsletters and generate greater conversions.
Chris Schroder - Founder/President
The 100 Companies
The company always delivers on time and on budget and unlike others in the web design and marketing world they don#39;t talk over your head.
As the owner of a public relations firm I#39;ve worked with the founder of InboxArmy to design email newsletters for everything from sugar farmers to natural gas vehicles. Best of all I#39;ve heard nothing but positive feedback from my clients about their work.
Phillip Hayes
North Bridge Communications
Chris and his team at InboxArmy has been an important partner since 2007 when we launched our enterprise-wide enewsletter.
He is incredibly knowledgeable responsive patient intelligent and creative. what other adjectives can I include? Human funny real - all while being all business. He is the value-add that accompanies the excellent email platform he represents. InboxArmy continues to help us grow our email program and helps turn non-tech folks into email marketing super heroes.
Marilyn Boisseau - Senior Communications Manager
Travelers
They took full control of our accounts and made sure to update everyone involved regularly.
Everyone at the InboxArmy is extremely professional. If we do decide to launch another full-scale email campaign we will definitely turn to InboxArmy.
Andy Briscoe - President and CEO
Sugar Association
They introduce us to things we never knew about email marketing and split-test different designs to ensure they generate the highest revenue for each campaign.
When it comes to email marketing there is no better option out there than InboxArmy. We had no idea where to start when it came to setting up successful email campaigns and they made everything super easy from the start. From the beautiful fully-customized template designs to detailed list segmentation Chris Donald and the all-star team at InboxArmy creates and launches successful email campaigns every time. Whenever we have questions about anything Chris is there with an answer and a detailed explanation. The team at InboxArmy is full of industry leading experts and I will continue to recommend them to anyone who is in the e-commerce industry
Phil Iannuzzi - Co-Founder
Bango Systems
Over several years theyve worked to make our templates sleek and responsive. Their ability to take on urgent tasks and work collaboratively is noteworthy as is there originality.Theyve improved many templates beyond simply implementing requirements.
Our base and membership are comprised of professionals in the email industry so we wanted our email communications to reflect the utmost professionalism. This required us to find a partner with top-notch design skills and high deliverability standards.We selected InboxArmy after reviewing several companies in the space and sorting through solid recommendations and work history.They ensure all of our email communication needs are met: bi-weekly e-newsletters weekly event emails quarterly sponsored-emails and special alert emails. We used to get emails regarding broken links and template designs differing fonts and issues with mobile-responsiveness. Those complaints have ceased thanks to InboxArmy.
Lisa Brown Shosteck - Director
Email Experience Council
We#39;ve grown our newsletter from a few thousand subscribers to over 130K since we#39;ve been working with them.
I looked at a few agencies online who offered similar services. Once I spoke to Chris and his team I was sure that they were the right fit for Boie. They help design and implement weekly emails that go out to our customers and subscribers. The types of emails include transactional notifications discounts and sales brand initiatives and more. Weekly calls help set up strategy and the team is extremely familiar with our 3rd party email provider (Klaviyo). Their ability to scale with us as we scaled our subscriber list. They knew exactly what we needed for our current size and goals.
Manuel De La Cruz - CEO
BOIE USA
Culture
The Smartest Email Marketers On a Never Ending Exciting and Rewarding Journey!
’If you want to go fast go alone. If you want to go far go together.’ ~ African Proverb.
