About Nuvem Consulting App Development company in Omaha, United States
Nuvem is a premier cloud technology consulting and development firm intensely focused on your success. We have a loyal customer base that trusts us to find creative, cost-effective and “real world” solutions for their pain points - all the way from lead g
At Nuvem we have long advocated for fully integrated end-to-end software systems. We bring together sales marketing pricing quoting inventory customer service billing and other critical business functions into one software platform. Harnessing the power of Salesforce our ’all-in-one’ software approach eliminates data silos and process inefficiencies while giving company stakeholders more accurate reporting on business performance and future trends.
Marketing automation systems help nurture and qualify leads through features like email workflows scoring and grading. Tailored content provides leads with more information on your products moving them through the buyers journey. Qualifying criteria evaluates leads before assigning them to sales allowing reps to focus on prospects who are ready to take their call.
Through the CPQ system sales reps can quickly prepare quotes with pre-built templates and product bundles. Approval processes streamline reviews allowing for manager sign-off before the quote is sent.
When a deal is won the focus turns to the Operations team to ensure a smooth fulfillment process and positive customer experience. In a fully integrated system accurate quoting information is synced to an order management project management or service ticketing system. Customer service teams are able to more effectively onboard and support customers by accessing sales data and order information directly from the CRM.
Through a customer service system support requests can be funneled from multiple channels and assigned based on geography or product area. Automating these processes can help a company scale while improving customer success.
By integrating the ERP system with the CRM and service and quoting systems the accounting team has an updated view of products and services delivered on an account. Without this visibility into the account history Accounting is often tasked with resolving customer disputes delaying cash flow into the business. On the other hand a bi-directional integration allows sales reps to view accounting-generated invoices in the CRM enabling them to more effectively answer customer billing questions and report on revenue.
As a leading full-service cloud consulting partner offering "lead-to-cash" services, Nuvem transforms businesses for the future with fully integrated systems that work to provide a 360-degree view of the customer. We work with all major Salesforce produc
