About Tethr Artificial Intelligence company in Austin, United States
Reduce costs reduce churn automate and augment the QA function.
Finally a platform that improves the ROI on your existing enterprise investments
No more surveys no more focus groups. Your customers are telling you about your products right in their calls.
Zoom in from enterprise to agent level details that drive conversion cross sell/up-sell and customer loyalty.
Avoid the potential of costly fines. Minimize brand risk.
Plugs right in to the network simple implementation. Enterprise class security with certifications.
Tethr unlocks the value within phone conversations. Learn about us and how we do it.
Meet the team of visionaries experts and industry leaders who help make Tethr successful.
Powerful integrations for transformative insights
Were always looking for talented people to join our team and help us trailblaze in conversation analytics.
As we empower companies to listen to their customers we listen to our teammates customers and shareholders to drive positive impact.
We believe that real innovation isnt only about coming up with creative solutions to the known needs of customers but in taking the time to define and solve their unknown needs as well.
We work to earn the trust of our customers employees and shareholders in all decisions and actions. We earn that trust when we let all of our values lead.
We believe no individual is more important than the team and that creating a collaborative learning environment multiplies impact to our customers.
We endeavor to make our solutions easy to use and our company easy to do business with.
We strive to deliver value quickly and adapt to the changing needs of customers.
Each one of us is a customer whos felt frustrated with a product a service or a brand. Were you told something could be done on the website only to end up on the phone? Or were you transferred multiple times to different support staff repeating the same information about precisely whats wrong but never quite landing on a solution? Did you have an idea on how to solve an issue make the product better or improve the service that seemed to go nowhere?
How were you met in cases like these? Maybe with disinterest? Excuses. A lack of accountability. The companys hands are tied or their process doesnt quite work that way. Did you end up spending a lot of your valuable time and energy only to be left feeling frustrated and ultimately like they werent even listening?
At Tethr we know customers provide incredibly rich feedback on a companys products their brand their website their installation experience and almost every other thing that leaders need to make better products and deliver a better experience. And they do it through Voice of the Customer (VoC) data—recordings and transcripts from customer service interactions that help companies identify customer needs and priorities.
We enable the companies we work with to gather deep actionable insights from their VoC data so they can respond by creating an effortless customer experience. Our team takes customer listening very seriously. So we invest in teammates who share our investment in customer LISTENing values. These values help us build the technology that can transform every company into a listening enterprise.
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