iOS and Android App Redesign for Large Motorcycle Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m a Branch Head for Harley Davidson, a organisation that manufactures and sells manner, cruiser, and touring motorcycles.
Desired goal
What issue was the provider supposed to deal with?
Fluper?Initially, our application had been built by another organisation but the UX and other modules were not up to market standards. We faced a major challenge with our mannerer labor and complaints were increasing. The application captures labor requests and online scheduling, but it kept crashing. We hired Fluper to fix all the issues and instrument new modules into the application.
What were your objectives for this project?
Customer contentment was our farthest priority. Since our activity works on references and niche clients are implicated, we wanted the labor condition to better and the application is one way to do that.
Provided solution
What were the reasons for choosing Fluper?
Our organisation keeps references as our basic indispensableness. We have clients who referred Fluper as a newly emerged organisation, dedicated to their clients, day or night. We contacted them via their website.
Describe the project in detail.
The app is on Android and iOS. We had all the certain documentation kindred to the project, which we shared with the team. They began by revamping the app and then began working on its features and functionalities. They added new ones, providing peculiar exposition about how they did it.
Were there any dedicated directors or teams that you worked with?
The complete team was supportive, it included a business executive, a business analyst, a pre-sales consultant, a technical head, a project director, a designer, and three developers.
Results accomplishd
What results did you accomplish unitedly with Fluper?
The betterments are clear to us—our processes are back online and mannerers are anew booking all type of labors via the application. The scheduled pick-up and drop-off is effectively managed with reminders. The mannerer contentment level has betterd and we’re lucky with our post-sales labor. The application saves a lot of paperwork and time on both the ends. The team was good at following guidelines peculiarly while doing the design and outgrowth work.
How do you rate the interaction and interaction with Fluper?
They effectively used project treatment tools to keep us in the loop for everyday updates, while also using Skype and WhatsApp to keep track of detailed documentation and daily progress reports. The modules and milestones were programned jointly with their team, which meant we kept to deadlines peculiarly.
What precisely do you attend to be the key specialty of Fluper?
As a organisation, their client interaction is very powerful. They easily understood what we wanted in our app and frequently improvised good ideas. The ready delivery was another major factor, as we gave them brief deadlines but they worked hard to keep their promises.
What should be done better, if there are any desired betterments?
We establish barely any areas for betterment since they’re technically sound. But we do believe they could better their platform aim—there are other technologies they could try to instrument.
