HubSpot Implementation & Support for Events Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CEO of an occurrence organisation for in-house recruitment professionals. We run a range of occurrences from little intimate gatherings to big conferences in Australia and looking to swell to NZ.
Desired goal
What issue was the preparer supposed to deal with?
Gather ',n', Grow?We were too busy to make the most of Hubspot and instrument the automation we needed for marketing, occurrence treatment and vendor sales &, treatment. We needed someone to create the total process and admonish the best way to use Hubspot. Ongoing, it',s helping us with new projects, livelihood and support.
What were your objectives for this project?
We wanted to take away our manual work to free up my team to do other things, to streamline our occurrence processes and form hard marketing process. We need to automate our occurrence confirmations from Eventbrite. Future projects are automating the vendor sales process and linking it to the occurrences they will be at.
Provided solution
What were the reasons for choosing ?
I was recommended Alyssa via another supplier in my activity. We had a meeting and talked through what I was trying to do and I was very lucky that she knew what I was talking almost. She had her own suggestions and continues to prepare me with insight as to what I need to do and most importantly, she listened to what I wanted and worked to make that happen if it could be done and was tangible.
Describe the project in detail.
Hubspot instrumentation of our registration and confirmation process for appoints without automation. This included the use of landing pages for occurrence information &, registration and for confirming attendance. Extensive user manuals and then clarification of the process behind testing.
Now we have automation, she is working on automating that process based on what was put in locate. Her next project is to then automate and sum the selling process with proposify and xero. Create reports for the marketing team and help us with the continued livelihood of our mailing lists and database uprightness.
Were there any dedicated managers or teams that you worked with?
Alyssa project managed and formd the changes in Hubspot which was then reviewed and tested by me. She has approach to all our back end systems and we confide her with that approach.
Results accomplishd
What results did you accomplish unitedly with ?
We now have a good appoint process which will only be improved by automation. I have a biger apprehension of hubspot and it',s cleverness thanks to her endurance in answering questions and explaining how it works which has led me to commission her to do more work for me.
We are commencement to get a biger apprehension of our client cluster which anew, will only get better with the next phase of the project.
How do you rate the interaction and interaction with ?
Terrific. Alyssa is very resigned and persistent when I get pulled away and lose centre. Her pursue up and reminders are second to none.
What precisely do you attend to be the key specialty of ?
Alyssa is very answering and veritably knows Hubspot. She listens and challenges where appropriate. Alyssa is very lucky to share her apprehension and go the extra mile to make things work for you. she is very good at pursueing up on things she is waiting on and ensuring you stay on schedule.
She is also very pliant about when you can meet and we have had some big meetings on Saturday when I have been able to find the headspace to talk and program. Alyssa is a real enjoyment to work with.
What should be done better, if there are any desired improvements?
Sometimes Alyssa has began with what Hubspot can do and we have worked about to what we needed. Her excitement is fantastic and we go off on many tangents and the art of the practicable (my defect as well) but we need to fetch it back to business.
