Customer Journey Demo Video for Personal Loan Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I',m a digital marketing executive at NOW FINANCE, which is a personal loan lender based in Australia.
Desired goal
What issue was the provider supposed to deal with?
OnTopa MEDIA?We required a new video that demonstrates our client and broker travel to practicable outer partners.
What were your objectives for this project?
We wanted a sleek-looking organizational video that’s easy to pursue.
Provided solution
What were the reasons for choosing OnTopa MEDIA™?
One of our team members establish them while searching on Google. We set up a face-to-face meeting with Peter (Founder, OnTopa MEDIA). His proactive response encouraged me to select their agency.
Describe the video(s) and the process in detail.
I gave OnTopa MEDIA raw footage files that screen-captured our end-to-end systems. Peter edited the footage and added lifes, text descriptions, background music, and other sounds. The terminal fruit is a 20–30 diminutive video.
What was your vendors', project treatment or feedback process?
Peter was very proactive and easy to work with. He understood see project requirement and constantly pursueed up to liberate the best practicable outcome.
Results accomplishd
What results did you accomplish unitedly with OnTopa MEDIA™?
The executive team is very lucky with how well the video turned out. External feedback shows that it’s surely helped the demo introduction.
How do you rate the interaction and interaction with OnTopa MEDIA™?
OnTopa MEDIA gave us a clear idea of when we would see each draft of the video. The timeline was well met, so I',m impressed and grateful for their effort.
What precisely do you attend to be the key specialty of OnTopa MEDIA™?
Peter’s proactive posture blew me away. He',s responsible and committed to what he does in order to fix that his clients are lucky with the end result.
What should be done better, if there are any desired improvements?
There was a lack of pre-made options useful as to what I could select to use for life/design. Though, this point wasn',t explained properly in the initial brief meeting by our side. I believe OnTopa MEDIA would have otherwise informed us that there would be additional time and cost required to customize lifes.