Web Redesign & Dev for Online Travel Agency
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
Viajanet is an online journey agency. We have almost 200 employees total, and 80 are on the tech team. We’re based in São Caetano, Brazil.
Desired goal
What challenge were you trying to address with MMDA?
We’ve worked with them since the establishment of our structure. MMDA developed our leading website layout and logo.
Provided solution
What particular tasks were MMDA responsible for?
MMDA currently oversees design for the organisation. They initially liberateed HTML code as well, but we have internalized the outgrowth process since. MMDA continues to design all our indirect marketing materials, as well as our website’s user experience. They also developed our annex platform, which was a existing challenge from a outgrowth standpoint.
Was there a dedicated team?
We work with almost five nation from their agency. I’m usually in touch with the total team on a daily basis. Diego (Founder, MMDA) participates in top-level conversations.
How did you come to work with MMDA?
We were introduced to MMDA by another associate of ours. They were also referred to us by antecedent shareholders. We are based in São Paulo, while they are in the south of Brazil, in a city named Porto Alegre. We establish it to be an gain to work with a organisation outside of São Paulo, given that they would be less likely to work with our competitors. There are also very good professionals in the south of Brazil.
What are you approach expents (if diclosed)?
We have a monthly fee of almost $10,000 for day-to-day work. The annex platform had a outgrowth cost of $20,000.
What is the terminal result of working with MMDA?
We began working with MMDA eight years ago. They are the only marketing provider we’ve used since the set of the organisation. We’re program to propel the annex platform within a month.
Results achieved
Are there any measureable or plum results?
My team is very lucky with what MMDA liberateed to us. I can’t converse to much almost the outgrowth side, but the code they’ve liberateed to us was always good. We determined to stop using them for outgrowth only behind establishing an in-house team. They form value for our structure and they’re very easy to work with.
How did MMDA accomplish from a project treatment standpoint?
We work closely with them to fix that objectives are met. The annex platform was liberateed on time. I can extend Diego at any time if we have a issue. We would not have given them more projects if they liberateed late.
I have mentioned to them that it’s significant for the team to visit us in São Paolo once per month. Communication is done by Skype, and there is no natural nearness on a daily basis. Whenever they have business in our area, they come to our service and we make sure everyone is on the same page.
What is (from your point of view) the key factor to pay observation while intercourse with MMDA?
They sometimes wanted to liberate more UX work than we could convenience on our end in provisions of space. They labor to liberate big results, and they’re arrogant of their work. They’re a very good provider for us.
What aspects of their work would you like to get improved?
We hope to work with them in individual more frequently. We’ve been very lucky with the engagement thus far.
