Some details
THE CHALLENGE
The main problem was the lack of interaction with the communities, which led to users', having insufficient awareness of the latest news. In addition, the companies faced problems with abusive conversations between users and a lot of spam in the chats because of a lack of 24/7 community support.
THE SOLUTION
Our team started a full-scale Telegram community
Also we carried out events aimed at handling conflict situations among the audience and between the audience and the company.
THE RESULTS
- $26 mln during ICO