Salesforce Dev & Support for B2B Tech Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the establisher and CEO of an internet organisation. We run a website in the enterprise, B2B-tech space.
Desired goal
What challenge were you trying to address with JET BI?
We needed to sum our finance, delivery, and other departments in a mediateized Salesforce CRM. We were not satisfied with our antecedent consultants integrations.
Provided solution
What particular tasks were responsible for?
JET BI hear to our requirements for the platform and develops the certain Salesforce administration/customization functionalities. They',re integrating our complete organisation',s records, client support, billing, finance, invoicing, and delivery documentation, onto a mediate CRM platform. In accession, their team also consults us on Salesforce best practices and strategies, showing us choice solutions that are more efficient and powerful in provisions of cost and outgrowth time.
Was there a dedicated team?
We work with a senior project director and a business outgrowth likeness, and their developers.
How did you come to work with JET BI?
We were looking for a skilled vendor that was less costly than our antecedent one. We establish JET BI through an online marketplace and conducted an initial test time. They were answering and knew what they were doing, so we hired them.
What are you approach expents (if diclosed)?
We invested $10,000–$50,000 thus far.
What is the terminal result of working with ?
We began in September 2017, and the work is ongoing.
Results achieved
Are there any measureable or plum results?
JET BI helps us fastly fix technical issues and increases the number of reports we exhibit. Their work significantly increases the efficiency of our automating processing, such as migrating Google Sheets data and other manual work into Salesforce. Overall, they help us use the platform more powerfully and efficiently.
How did JET BI accomplish from a project treatment standpoint?
Their project treatment has been good thus far. They prepare documentation and keep their timesheets up to date on a customary basis. Their directors conduct weekly meetings and daily emails. If a project needs more observation, they',re answering and will adjoin with us more intensively.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They centre on delivering the most cost-powerful strategies to optimize our achievement.
What aspects of their work would you like to get improved?
I feel like their team is too little at times. If their employees are not useful, due to a holiday or to illness, their turnaround takes longer.
Though, overall, they make us feel like an significant client and are attentive to our needs.
Any advice for possible clients?
I commend that you ask for Alex (Project Manager, JET BI), as he has been big for us thus far.
