Santa Clara Valley Transportation Authority: Digital Echidna Digital Strategy project at Qualified.One

Santa Clara Valley Transportation Authority by Digital Echidna

Some details

Winner, 2019 Acquia Engage Award. Leader of the Pack.

VTA provides bus, light rail, and paratransit services to hundreds of thousands of people and participates as a funding partner for its regional rail service.

VTA tapped Drupal firm Digital Echidna and engaged Acquia Cloud services to deliver a new, mobile-first, responsive, user-centric experience that intuitively delivers

information and services to riders and non-riders alike.

This site handles real-time data in Drupal 8, harnessing resources like GTFS, Google APIs, and other APIs, to deliver information to its end-users. Design included the build of a minimum viable product (MVP) for beta testing, solicitation and collection of customer feedback, and several product iterations.

The solution has increased user satisfaction and improved vendor interactions, all on an open-source technology platform with the ability to store and employ vast amounts of information.

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