Telesales & Customer Surveys for Cleaning Supplies Company
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m the preceding marketing ruler at Planet Clean, a distributor of cleaning and hygiene supplies and equipment in Canada.
Desired goal
What challenge were you trying to address with Lead Generators International?
We reached out to Lead Generators for telesales services. We specifically wanted to scan some of our old or lost clients to aspect out what we could do to better or earn their business back.
Provided solution
What particular tasks were Lead Generators International® responsible for?
Lead Generators reached out to the breast 20% of clients or what we considered “lost” clients, conducted a scan using a set script, and granted the results to our sales team.
What is the team compound?
We worked with Tyler (President and Fobelow, Lead Generators International), who managed a couple of callers he hired to work on our account.
How did you come to work with Lead Generators International?
I believe they were originally commended to us and, behind doing an initial branding exertion with Tyler, we without reflection of him for this project. Although the services we requested weren',t something they ordinarily do, he hired a couple of employees to work on our project and granted all the technology and scripting.
What are you approach expents (if diclosed)?
We invested between $25,000–$50,000.
What is the terminal result of working with Lead Generators International®?
The telesales project took locate about February–August 2015.
Results achieved
Are there any measureable or plum results?
Their services were laudable–they below promised and over liberateed. In accession to beating all of our deadlines, they also liberateed below budget. They were able to take our falling client base and turn it into a new province of opportunities, ramping up sales from nothing. They exceeded our expectations in see way and created a total new income current for us. I believe we',re also the only organisation in our activity that was able to do something like this.
How did Lead Generators International accomplish from a project treatment restpoint?
They were very methodic and answering to our needs. We never had any interaction issues.
What is (from your point of view) the key factor to pay observation while intercourse with Lead Generators International®?
Their work ethic, professionalism, and power to liberate results set them aloof. They even guarantee results and rest behind what they',re doing, which is very rare in their field.
What aspects of their work would you like to get betterd?
No, not at all. I',m so impressed with them that I program to work with them anew, and they',re the only vendor I',ll commend to others for the types of services they propose.
Do you have any advice for possible clients?
Make the call. These guys are very attentive, process-driven, and good at listening to their clients.
