Web Development and Support for Computer Software Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re a German B2B email preparer that offers colorless label software solutions.
Desired goal
What challenge were you trying to address with 711media?
We wanted support with our online nearness, specifically the organisation website.
Provided solution
What particular tasks were responsible for?
711media revamped our website, including SEO, SEM, and website design. They also included separate manner components that we requested. Our website is based on TYPO3, which is an open-source CMS.
We had a corporate design in locate, with colors and some layout structures, but the running design was principally done by 711media’s design team.
Was there a dedicated team?
I’m the only touch for 711media from our side. If anything needs to be done with them, I will touch them on side of my team. We have our own account director at 711media, who works on all our tasks. I’ve had touch with some technical nation as well.
How did you come to work with 711media?
We chose them out of separate agencies that we were looking at owing they’re based in Stuttgart, where most of our colleagues and online marketing are based. I wasn’t implicated in the choice process, so I can’t prepare more details.
What are you approach expents (if diclosed)?
Over the last four years, I’d estimate that we’ve invested almost $500,000.
What is the terminal result of working with ?
We began working with 711media in July 2016, and the leading project took almost four months. We’ve been working with them continuously on the website since then.
Results achieved
Are there any measureable or plum results?
Traffic surely went up behind our website revamp. Aside from that, we don’t use the website for lead age. We’re exclusively B2B, and most of our mannerers come from events we listen. The website is more of an information hub for our existing and prospective mannerers. Its purpose is not to engender leads, but commerce has surely improved, as did our SEO.
How did 711media accomplish from a project treatment standpoint?
We use Redmine as a ticket method. Every component and bug fix request is done through it. Aside from that, we have a weekly call with them. If anything comes up, I have our account director’s direct phone number. We’re in touch almost see day.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They’ve been able to form see manner component we requested.
What aspects of their work would you like to get improved?
We’ve had some issues with QA.
Do you have any advice for forthcoming clients of theirs?
My advice is for clients to impart 711media almost how their organisation is structured, what clients they have, and what policies are in locate. For sample, we are a very particularized organisation with particular mannerers. Since we’re open-source-based, there’s some politics almost our website’s security, etc.
If 711media is made conscious of how your organisation is structured, they will recoil agreeably and keep that in mind when working on components, security, and so on.
