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A client — a local bank — had old-fashioned offline software that used for its business clients for managing accounts remotely. A legacy IT-product required a complicated installation on a customer’s computer, setting up complicated software for data protecting and adjusting security settings.
The bank’s customers asked them to modernize the accounting system but the bank had no experience in
interviewing clients, gathering requirements, and had never used Customer Development. The bank’s owner wanted to be sure that a new IT-product would achieve his business goals, so project managers from the bank asked Byndyusoft to create a professional strategic plan.Read more http://byndyusoft.com/casestudies/analysingnewitproductforbank